Mattias Seebergs

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Mattias Seebergs last won the day on October 24 2018

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About Mattias Seebergs

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    ftrack Customer Support

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  1. Hi Remus, Thank you for your question. This is not possible currently. I believe this is due to that the Assignee field is a multi-value field (that you can have multiple assignees). There is a feature request ticket however on this so will add you to it. Thanks, Mattias
  2. Hi Kate, I just wanted to follow up on this and let you know that the 'This month' time range filter is selected by default if no filter is activated when running the export. In your case this could possibly mean that the two users that did not show up in the export did not have time logs this month as I can see no filter is activated to the right in your screenshot. Hope this could explain it! Thanks, Mattias
  3. Thank you Martin for the report! This is a known issue so I have added you to the existing ticket. Mattias
  4. Remus, I have added a note with your additional feedback to the ticket. Thanks, Mattias
  5. Hi Jerome, Changing the category on a selection of lists can only be done one item at a time currently. Unfortunately there is no workaround. Thanks, Mattias
  6. Thank you for the feature request! I have added a ticket that I will follow up internally. Mattias
  7. Hi there, Take a look at the second example snippet in this article in the API documentation. Hope that helps. Mattias
  8. Thank you for the feature request! You can also zoom in the internal review tool, but not in the image preview currently. I have added a ticket that I will follow up internally. Mattias
  9. Thank you for the feature request! I have added a ticket that I will follow up internally. Mattias
  10. Hi Eder, You can only create asset builds on the project level, however you can create a link between the asset build and an arbitrary object if you would like by using the addPredecessor and addSuccessor methods. Please note also that you can create tasks on asset builds. Let me know if you have any more questions. Thanks, Mattias
  11. Hi Ian, Yes you need special permissions. Please reach out to support@ftrack.com with information about your subscription and they will be happy to help. Cheers, Mattias
  12. Hi there, Hierarchical attributes are not possible to add to the spreadsheets at present due to performance reasons. This should be something to look at in future. Thanks, Mattias
  13. Ok thanks, then you should be able to use the Versions tab. I was just told by another support team member that you have an open support ticket related to this, so let us continue there. Thanks, Mattias
  14. What version of ftrack are you on? Depending on version you could have a Files tab in the sidebar meant for this kind of files. Mattias
  15. Hi Tony, Yes you can upload both file types to ftrack by just dropping the files on the Versions tab in the sidebar. Let me know if you have any more questions. Thanks, Mattias