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  1. Today
  2. Lorenzo Angeli

    Centos 7: Nuke crashes when trying to open tasks view

    Hi @hulmanen, sorry to see you are having issues. I've been able to replicate the problem and it seems to be coming from missing library in Nuke Studio. In order to confirm, can you please check if in your console you get this error ? /usr/local/Nuke11.2v3/QtWebEngineProcess: error while loading shared libraries: libQt5WebEngineCore.so.5: cannot open shared object file: No such file or directory Looks like Foundry is aware of this (Ticket #334788). You can check the status of this ticket here : Hope it helps, we will follow up with Foundry and see by when they'll be able to provide support. Cheers. L.
  3. Mattias Lagergren

    Set Note as completed with api

    Hi Mitch, this is correct - completed_by_id and completed_at should do it!
  4. Mattias Lagergren

    how to create episodes

    Hi and welcome to the forums. You're correct in that Episode object type must be part of the project schema (this can be confiugred from System Settings > Workflow > Objects. If you have a default ftrack setup there should be a workflow containing "Episode" already. From system settings you can then add it to the relevant workflows.
  5. Mattias Lagergren

    Time report logged hours

    Hi, yes this is correct but might be something we look into in the future
  6. Mattias Lagergren

    Custom Attribute for User (Project Based)

    Hi Lukas, custom attributes on users does not have a relation to a project. If you want to create a custom attribute to track something on a user you can simply omit the project id
  7. Last week
  8. More information about the error This is the error log [hquintanaro@PyblishRG ~]$ python2.7 /Volumes/Pipeline/televisa-efesto-toolbelt-0.1.0/bin/launcher.py 2018-10-11 13:56:35,786 - ftrack_connect.ui.application.Application - ERROR - Error reaching server url. Traceback (most recent call last): File "/Volumes/Pipeline/televisa-efesto-toolbelt-0.1.0/modules/ftrack/connect/ftrack-connect/build/lib/ftrack_connect/ui/application.py", line 327, in loginWithCredentials allow_redirects=False # Old python API will not work with redirect. File "/Volumes/Pipeline/televisa-efesto-toolbelt-0.1.0/modules/ftrack/dependencies/site-packages/ftrack_api/requests/api.py", line 69, in get return request('get', url, params=params, **kwargs) File "/Volumes/Pipeline/televisa-efesto-toolbelt-0.1.0/modules/ftrack/dependencies/site-packages/ftrack_api/requests/api.py", line 50, in request response = session.request(method=method, url=url, **kwargs) File "/Volumes/Pipeline/televisa-efesto-toolbelt-0.1.0/modules/ftrack/dependencies/site-packages/ftrack_api/requests/sessions.py", line 465, in request resp = self.send(prep, **send_kwargs) File "/Volumes/Pipeline/televisa-efesto-toolbelt-0.1.0/modules/ftrack/dependencies/site-packages/ftrack_api/requests/sessions.py", line 573, in send r = adapter.send(request, **kwargs) File "/Volumes/Pipeline/televisa-efesto-toolbelt-0.1.0/modules/ftrack/dependencies/site-packages/ftrack_api/requests/adapters.py", line 431, in send raise SSLError(e, request=request) SSLError: Can't connect to HTTPS URL because the SSL module is not available.
  9. Sevag Chamelian

    Feedback on Beta

    Hi Mitch, Apologies for the delay in getting back to you. You can either share your feedback here for discussion or share it in the in-app chat module (we're very quick to respond there). I hope you're enjoying the Beta, I look forward to hearing more from you.
  10. Hello, I am trying to create an numerical custom attribute for Users but only for a specific project id. I am creating the attribute this way: session.create("CustomAttributeConfiguration", {"project_id": current_project_id, "entity_type": "user", "type": custom_attr_type, "label": "TEST", "key": "test", "default": -1, "write_security_roles": [security_role], # all roles "read_security_roles": [security_role], # all roles "config": json.dumps({'isdecimal': False})}) But I am not able to query it although I have correct permissions and I can see it in the ftrack Web Gui. users = session.get_users() for attr in users[0].["custom_attributes"]: print "Custom Attr: '{}'".format(attr) If I set project_id = None I can read and write to it. but that is not an option. Am I missing some detail on how to make it work project based? Kind regards, Lukas
  11. Hey, I wanted to complete this thread, to halp anyone, who might stumble into this... To make sure ftrack understands files with different filenames AND different versions, we ended up manually naming the associated asset and omit the part where the files differ! example: if we want to publish a file called "my_awsome_file_v001.jpg" and "my_awsome_file_v002.jpg", the created asset gets the name "my_awsome_file". So both files are linked to this asset, which make ftrack understand, that these are both just different versions of the 'same' file. Thanks for your help Tim
  12. Freefolk are looking for a Senior Pipeline TD to join their team. Take a look at the job spec and apply: https://freefolk.com/jobs/ Senior Pipeline TD We're looking for a talented, motivated and experienced Pipeline TD to support, develop and ensure the expansion of our current workflow. As well as being able to demonstrate technical skill and initiative, you will need to be an excellent communicator. You will need to be comfortable with working independently. You will be providing face-to-face support and assistance to artists, as well as maintaining and developing new tools and scripts - predominantly in Python - to meet the specific show requirements. Responsibilities Provide technical advice and support for artists Collaborate with production and CG supervisors to design and implement new tools and workflows Contribute to the maintenance and improvement of the current pipeline Manage installed software and git source code repositories Assist with monitoring and render resource usage Provide updates on pipeline development status, and notifies of any upcoming production risks Conduct research and recommend workflows that will improve efficiency Maintaining documentation workflow Essential skills Previous experience of pipeline programming in VFX or game industry Strong programming experience in Python Strong Linux skills Skilled GUI development with the Qt application framework Experience of using REZ as a package manager Clear working knowledge of VFX software API’s and data-formats (Maya, Nuke, Houdini, Arnold, Alembic, OpenVDB, etc.) Ability to work to prioritise production tasks in a frequently changing environment Strong written and verbal communication skills Desirable skills A degree in Computer Science, Computer Graphics or other related field Experience using FTrack API General understanding of networking and performance issues that arise with automated tools Jira ticketing systems Salary: Dependant on experience. To apply email jobs.ldn@freefolk.com or fast-track your application Please submit your CV with a link to your website or showreel Include 'Senior Pipeline TD' in subject of email Only qualified applicants will be contacted No phone calls or drop-ins please
  13. hquintanaro

    Time report logged hours

    Hi guys: my doubt, because the time appears, in a different format of hours: minutes: seconds I add an image
  14. If I download ftrack-connect-package from the url https://www.ftrack.com/en/portfolio/connect. Operates correctly. If attached ftrack-connect-package, to the NFS share. The SSL error appears. Try the first version of efesto-toolbelt, sent by you. And it operates correctly on the NFS share.I sent you the log. [hquintanaro@PyblishRG Documentos]$ python2.7 /Volumes/Pipeline/televisa-efesto-toolbelt/bin/launcher.py 127.0.0.1 - - [10/Oct/2018 10:56:20] "GET /?api_user=hquintanaro&api_key=ffffffffff HTTP/1.1" 200 - [2018-10-10 10:56:23][INFO] root config_logging.py:configure_logging:108 | Saving log file to: /Volumes/Pipeline/televisa-efesto-toolbelt/logs/efesto_futils.log [2018-10-10 10:56:23][INFO] root config_logging.py:configure_logging:108 | Saving log file to: /Volumes/Pipeline/televisa-efesto-toolbelt/logs/efesto_fstructure.log [2018-10-10 10:56:24][DEBUG] efesto_fstructure.base.structure structure.py:get_mount_point:250 | Mount Point: /Volumes/Projects [2018-10-10 10:56:24][DEBUG] efesto_futils.adetools adetools.py:__init__:26 | Setting up ade. [2018-10-10 10:56:24][DEBUG] ade.manager.config config.py:__init__:27 | Using config_search_path: /Volumes/Pipeline/televisa-efesto-toolbelt/modules/plugins/efesto-fstructure/resources/ade_config [2018-10-10 10:56:24][DEBUG] ade.manager.config config.py:__init__:49 | Config found: ['default'] [2018-10-10 10:56:24][DEBUG] efesto_futils.adetools adetools.py:__init__:34 | ade mount point set to /Volumes/Projects [2018-10-10 10:56:24][DEBUG] ade.manager.template template.py:__init__:43 | Using template path: /Volumes/Pipeline/televisa-efesto-toolbelt/modules/plugins/efesto-fstructure/resources/ade_config/ade_template [2018-10-10 11:04:01][INFO] root register_structure.py:register_common:12 | registering common [2018-10-10 11:04:01][INFO] root register_structure.py:register_common:12 | registering common
  15. Thanks Laura, we'll be having a look and get back to you. If you are using legacy api thought I would suggest start looking on how to port it over the new api code. You can find a good example here: https://bitbucket.org/ftrack/ftrack-example-location Cheers. L.
  16. Hi Lorenzo, Thanks for your reply. We are using the legacy api for defining locations and I've sent them per email. Best, Laura
  17. Hi Laura, I'm sorry to hear you are having issues. If the custom location gets picked up by interactive maya and it can publish correctly, should work from within a batch session as well. Are you using the new python api to register the location or legacy ones ? Would it be possible for you to share the code you are using to register the new location ? If, for privacy reasons you cannot post it here, feel free to open a ticket at support@ftrack.com and share it there. Cheers. L.
  18. Hi everyone, We have an issue trying to publish assets with maya2017 batch using ftrack-connect-0.7.6 & custom location (it worked with ftrack-connect-0.7.5). We started to dig and we noticed that the plugin is not selecting the custom location for publishing, even if it has the highest priority. Also, it's very strange that it works in maya for the same location. We printed out some information when location is selected by publisher (ftrack_connect/connector/base.py - pickLocation() method): We noticed that candidateLocation.accessor is not symbol.NOT_SET is different for the same location in maya and mayabatch: False in mayabatch and True in maya. Is there anything we need to set up for our custom location ? Also the list of locations is different in maya compared with what we get in mayabatch: Any suggestions for debugging/fixing the issue are welcome! Thank you! Best, Laura
  19. Earlier
  20. Mo Studio

    how to create episodes

    Hi, New ftack user. I need to create a project that has 20 episodes. I think I therefore need to create a new workflow schema for such a project, however in my workflow serttings menu, I can't find "episode" anywhere. Should I be looking for a template? Many thanks Rhiannon Mo Studio
  21. mitch.s

    Set Note as completed with api

    Hi everybody is there a simple way to set a marked note as 'completed' through the API? Setting the separate properties manually seems clunky and gives me the feeling that I'm missing something... If we set a note as 'completed' using the web-app, only the ['completed_at '] property is set. Do we need to set properties : ['completed_by_id'] ['completed_at'] ...? (maybe there are other properties?) Thanks
  22. Hey Mattias, thanks for the quick answer! Am I correct, that its only concidered the same asset, when the name is equal? As I said, out filenames for rendering hold a version-string like 'v001', 'v002', etc. So each of our versions is treated as a new asset and no versions are shown. Is there a way to get around this, while still having these version-string inside the filenames? Thanks again Tim
  23. Mike Marshall

    Cross-Studio Collaboration

    Thanks for the reply Mattias!
  24. This happens on both Nuke 11.2v3 and 11.1v3. Haven't tested other versions. Procedure: Start Nuke via Ftrack Connect after selecting a suitable task. from the ftrack menu, select "import asset" from the ftrack menu, select "tasks" nuke will crash. Does anyone else get this issue?
  25. Hi @hquintanaro Are these error coming from the ftrack-connectg-package you have been dowloading from https://www.ftrack.com/en/portfolio/connect ? ftrack-connect-package (on linux) should be able to run centrally, but is suggest first to test it locally. If you do have errors try to see if you have any missing library regarding ssl. Cheers. L.
  26. Hi Tim, The Versions tab is listing other versions of the same asset - this can be used to compare the versions in RV.
  27. Mattias Lagergren

    Cross-Studio Collaboration

    Hi Mike, and welcome to the forums. Aside from the "Review" functionality where you can share videos, images etc. to external collaborators there is no functionality for this at the moment. Our subscription model is flexible though and you can have some user accounts on annual subscription and some with shorter monthly subscriptions.
  28. Good afternoon, we would like to use the Autodesk RV Player to review AssetVersions linked to a task. These are opened by launching the corresponding hook via web-ui on a selected task. "ftrack_rv_api.py", which comes with the ftrack-plugin for RV, loads two widgets from ftrack (images added as attachments). We noticed, that the 'versions' tab is not showing other versions, if the AssetVersions linked to the task, have different names. As soon as the names is equal and only the 'verion'-field for the AssetVersion differs, the version-field in the RV-widget works as expected. The problem is, that we need our renderings to have the version as part of the filename, resulting in a broken widget, that never shows possible other versions. Is there a way to have assets/assetversions beeing named without our version-tag but the filenames still contain them? So that reviewing with rv would give us a list of versions? We well keep playing around with this, thank you for any hints? Tim
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