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  1. Yesterday
  2. Remus Avram

    Ftrack browser compatibility

    Ah, I always forgot to mention the Ftrack version where the issue occurs. For tests we are running Ftrack version 4.1.5
  3. Lucas Correia

    Ftrack browser compatibility

    Just heard from a colleague that this might be related to an issue with cached templates that can occur on local installations prior to version 4.1.3. If you are running a previous version, either upgrade to 4.1.3+ or contact support for help with purging the cache. Regards, Lucas
  4. Remus Avram

    Ftrack browser compatibility

    Hi Lucas, no, we didn't configure Ftrack to override the default create project behavior. I will check the browser console and open a support case with more information. Best, Remus
  5. Lorenzo Angeli

    2.1.3

    Download 2.1.3 What's new Improve errors and bug reporting Fix EDL publisher produces multiple empty components. How to install stop ftrack-connect-package remove previous nuke studio plugin from : <ftrack-connect-package>/resource/connect-standard-plugins/ download and uncompress the new version in : <ftrack-connect-package>/resource/connect-standard-plugins/ restart ftrack-connect-package´╗┐
  6. Lucas Correia

    Ftrack browser compatibility

    Hi Remus, Firefox and Chrome of recent versions (including the ones mentioned) should be both supported. Do you by chance have configured ftrack to override the default create project behaviour? If not, can you check if you see any errors in the browser console and open a support case with any information from the logs? We'll be able to help you more easily there. Regards, Lucas
  7. Last week
  8. We will update our documentation regarding MariaDB 10 shortly. /Johan
  9. Remus Avram

    not able to assign more then 27 users per task

    Thanks @JPrydz for letting us know. Is Ftrack going to support MariaDB 10.2.4 soon?
  10. Hi, When having lots of assignees on a task the following variable in mysql will cause problems in the Tasks spreadsheet: https://mariadb.com/kb/en/library/server-system-variables/#group_concat_max_len From MariaDB 10.2.4 the default value has changed and will no longer result in this problem. If you are facing this issue now you can change the setting to be 1M. Updating this variable will solve the problems in the tasks spreadsheet but there is no guarantee other places in the UI will not suffer from other presentational issues when having a large number of assignees on a single task. /Johan
  11. Remus Avram

    not able to assign more then 27 users per task

    Hi @instinct-vfx yes, assigning more then 27 users via API works, but then we need to not allow users to assign via the web interface anymore. Also there is not possible to lock an entity so the users can't change it via the web interface.
  12. instinct-vfx

    not able to assign more then 27 users per task

    This is a front-end limitation, you can assign and unassign more through the API. We worked around it by managing tasks that need more than the supported user count in the UI in a separate local tool. It can seemingly be worked around also by changing a MariaDB setting. You may want to talk to support directly if you want to go down that route (we felt that managing that many users from the current legacy resource selector is not exactly fun anyways).
  13. Erik

    in-task checklists

    This is one of the most sought after features here as well.
  14. Earlier
  15. pritchardhobe

    Query not available in filters

    Thanks JPrydz. After talking with the FTrack staff it seems that I'm not on the latest version.. upgrade coming next week!
  16. JPrydz

    Query not available in filters

    Hi, As you mention, this feature needs to be enabled in system settings, and it sounds like you have done that. After enabling, go to your project, choose add filter, choose for instance task and query. You should now be able to query according to examples in this document: https://help.ftrack.com/using-ftrack-studio/advanced/filtering-using-api-like-queries /Johan
  17. Remus Avram

    Ftrack browser compatibility

    CentOS release 6.8 (Final)
  18. Remus Avram

    in-task checklists

    Hi Johan, is there any plan to implement this soon?
  19. JPrydz

    Default asset

    Hi, You could use something like this to find out whether a Maya file had ever been published for a given task. If not, this will raise a NoResultFoundError, so maybe you want to use all() and check the length instead. components = session.query('Component where version.task_id is "{0}" and file_type in' '(".ma", ".mb")'.format( task_id)).one() If you already have a Maya file on disk, you could publish with just the Python API: http://ftrack.rtd.ftrack.com/en/3.3.7/developing/reviewing/publish_components_for_review.html And maybe you want to modify ftrack_connect_maya_hook.py so that the publish happens before Maya even starts. Otherwise you could modify userSetup.py to load your default file and optionally publish it to the current Task. /Johan
  20. JPrydz

    Default asset

    Hi, You could use something like this to find out whether a Maya file had ever been published for a given task. If not, this will raise a NoResultFoundError, so maybe you want to use all() and check the length instead. components = session.query('Component where version.task_id is "{0}" and file_type in' '(".ma", ".mb")'.format( task_id)).one() If you already have a Maya file on disk, you could publish with just the Python API: http://ftrack.rtd.ftrack.com/en/3.3.7/developing/reviewing/publish_components_for_review.html And maybe you want to modify ftrack_connect_maya_hook.py so that the publish happens before Maya even starts. Otherwise you could modify userSetup.py to load your default file and optionally publish it to the current Task. /Johan
  21. Sevag Chamelian

    Ftrack browser compatibility

    Hey Remus, Can you also share which operating system you checked those on too? Sometimes the OS version of each browser has its own quirks which can show a bug in one OS but not others.
  22. JPrydz

    in-task checklists

    Hi, Sorry, but this has not been implemented yet. /Johan
  23. JPrydz

    General Custom Atribut Collumn

    Hi, Can I just verify that what you want is to have an attribute that's available on multiple types? Such as Shots, Tasks, etc.? /Johan
  24. Hi, Thanks for sending this in. Your suggestion has been noted. /Johan
  25. pritchardhobe

    Query not available in filters

    Hey all, Trying to setup queries for our CS staff to better manage their views but i don't seem to have that option available as a filter type. I do have the feature enabled in the system settings.. am i missing something?
  26. Remus Avram

    Ftrack browser compatibility

    Hi, where can I found which browsers (including the version) are supported by Ftrack? I just installed Ftrack version 4 and the "Create Project" widget doesn't show up anymore. The browsers which I checked are: Firefox version 45.7.0 Chrome version 50.0.2661 Cheers!
  27. Julia B

    Ftrack Go for Android

    A fix has been found! I had typed the URL without "https://" before our company's custom URL. With the complete URL entered it will navigate to the individual user login page, but without, You'll be taken to an unresponsive white page. Thanks for your response Johan!
  28. JPrydz

    Ftrack Go for Android

    Hi Julia, Welcome to the forum. I have contacted you through our support channel regarding this. /Johan
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