Installation guide for RV

[Carl Claesson]

To run ftrackreview in RV you need to install our ftrackreview package.

 

Download the RV package matching your ftrack server version from the download page here on the forum. When you have downloaded the file, follow these http://www.tweaksoftware.com/static/documentation/rv/current/html/rv_manual.html#Packages_Installation instructions on how to install the package.

 

If you already have an old version of ftrackreview installed in RV, please remove it first.

 

Once you have installed the RV package you need to change some settings in ftrack to make it work. In Settings -> Workflow -> Asset types you need to set the Playable component name to match the component you want ftrackreview to play when you load a version.

 

The Playable component name is only used by ftrackreview, so you won't affect anything else in the system by changing it.

 

When this is done you should be able to start ftrackreview from:

• The right click menu in the versions or shots page
• The more menu in the navigation tree or sidebar.

To get more information about the ftrackreview interface and how to use it see this documentation: http://support.ftrack.com/customer/portal/articles/1145734-ftrackreview

[pierre]

Hey, just my 2 cents about that:

 

If you need to automate the deployment of ftrackreview for RV, here is an exemple of logon script that works under windows:

 

"C:\Program Files\Tweak\RV-3.12.17-64\bin\rvpkg.exe" -add "C:\Users\%username%\AppData\Roaming\RV" -install "\\source\of\packages\\ftrack-1.5v4.zip"

 

RV packages can be installed in rv folder or in user home AppData subfolder, the first is fine but requires admin rights, while second works for everyone.

 

Note that the package will be installed but not loaded, which means it will only load when called by ftrack ( If you ever keep on using rv without freview...yep it happens  )

[eduardo grana]

Hello Carl,

Could you elaborate or give an example for this step?

you need to set the Playable component name to match the component you want ftrackreview to play when you load a version.

 

Cheers!

Eduardo

[Mattias Seebergs]

Hi Eduardo,

 

Have a look at the following page for more on "Playable component name": http://support.ftrack.com/customer/portal/articles/1370671

 

Please let me know if you have any questions on this.

 

Cheers

Mattias

[Jason.Feng]

On 2014/3/4 at 4:48 PM, Mattias Seebergs said:

Hi Eduardo,

 

Have a look at the following page for more on "Playable component name": http://support.ftrack.com/customer/portal/articles/1370671

 

Please let me know if you have any questions on this.

 

Cheers

Mattias

Hi Mattias,

I have some error,how to solve?

INFO: ftrack_connect_rv:ftrack Python API loaded. 
ERROR: ftrack_connect_rv:your version of httplib doesn't support HTTPS 
Traceback (most recent call last): 
File "C:\Program Files\Shotgun\RV 6.2.6\plugins\Python\ftrack_rv_api.py", line 345, in _generateURL 
panelName, 'tf', entityId=entityId, entityType=entityType 
File "C:\python-api\FTrackCore.egg\FTrackCore\api\client.py", line 1008, in getWebWidgetUrl 
response = xmlServer.action('get', data) 
File "C:\python-api\FTrackCore.egg\FTrackCore\api\xmlserver.py", line 280, in action 
response = function(data) 
File "C:\Program Files\Shotgun\RV 6.2.6\lib\python2.7\xmlrpclib.py", line 1224, in __call__ 
return self.__send(self.__name, args) 
File "C:\Program Files\Shotgun\RV 6.2.6\lib\python2.7\xmlrpclib.py", line 1578, in __request 
verbose=self.__verbose 
File "C:\Program Files\Shotgun\RV 6.2.6\lib\python2.7\xmlrpclib.py", line 1264, in request 
return self.single_request(host, handler, request_body, verbose) 
File "C:\Program Files\Shotgun\RV 6.2.6\lib\python2.7\xmlrpclib.py", line 1284, in single_request 
h = self.make_connection(host) 
File "C:\Program Files\Shotgun\RV 6.2.6\lib\python2.7\xmlrpclib.py", line 1492, in make_connection 
"your version of httplib doesn't support HTTPS" 
NotImplementedError: your version of httplib doesn't support HTTPS 

 

[Mattias Lagergren]

11 hours ago, fancyvfx said:

I have some error,how to solve?

It looks like you're using Windows - but would be good to know what version?

[Jason.Feng]

On 2016/2/1 at 4:36 PM, Mattias Lagergren said:

It looks like you're using Windows - but would be good to know what version?

RV-3.12.19-64 and I reinstall  ftrack-3.3.1.rvpkg but I have some error

 

Call to ftrack python api: getNavigationURL 
With params: {"entityId":["97b2df3a-fb63-11e5-957d-02420a5c003d"],"auth_token":["97d0ec3c-fb63-11e5-9e55-02420a5c003d"],"entityType":["tempdata"]} 
ERROR: ftrack_connect_rv:[Errno 11004] getaddrinfo failed 
Traceback (most recent call last): 
File "C:\Program Files\Tweak\RV-3.12.19-64\plugins\Python\ftrack_rv_api.py", line 344, in _generateURL 
url = getAPI().getWebWidgetUrl( 
File "C:\Program Files\Tweak\RV-3.12.19-64\plugins\Python\ftrack_rv_api.py", line 49, in getAPI 
api.setup(actions=False) 
File "C:\python-api\FTrackCore.egg\FTrackCore\__init__.py", line 164, in setup 
systemMethods = xmlServer.xmlServer.system.listMethods() 
File "C:\python-api\FTrackCore.egg\FTrackCore\api\xmlrpc27\xmlrpclib.py", line 1224, in __call__ 
return self.__send(self.__name, args) 
File "C:\python-api\FTrackCore.egg\FTrackCore\api\xmlrpc27\xmlrpclib.py", line 1578, in __request 
verbose=self.__verbose 
File "C:\python-api\FTrackCore.egg\FTrackCore\api\xmlrpc27\xmlrpclib.py", line 1264, in request 
return self.single_request(host, handler, request_body, verbose) 
File "C:\python-api\FTrackCore.egg\FTrackCore\api\xmlrpc27\xmlrpclib.py", line 1292, in single_request 
self.send_content(h, request_body) 
File "C:\python-api\FTrackCore.egg\FTrackCore\api\xmlserver.py", line 116, in send_content 
xmlrpclib.SafeTransport.send_content(self,connection, request_body) 
File "C:\python-api\FTrackCore.egg\FTrackCore\api\xmlrpc27\xmlrpclib.py", line 1439, in send_content 
connection.endheaders(request_body) 
File "C:\python-api\FTrackCore.egg\FTrackCore\api\xmlrpc27\httplib.py", line 969, in endheaders 
self._send_output(message_body) 
File "C:\python-api\FTrackCore.egg\FTrackCore\api\xmlrpc27\httplib.py", line 829, in _send_output 
self.send(msg) 
File "C:\python-api\FTrackCore.egg\FTrackCore\api\xmlrpc27\httplib.py", line 791, in send 
self.connect() 
File "C:\python-api\FTrackCore.egg\FTrackCore\api\xmlrpc27\httplib.py", line 1172, in connect 
self.timeout, self.source_address) 
File "C:\python-api\FTrackCore.egg\FTrackCore\api\xmlrpc27\socket.py", line 553, in create_connection 
for res in getaddrinfo(host, port, 0, SOCK_STREAM): 
gaierror: [Errno 11004] getaddrinfo failed 
INFO: ftrack_connect_rv:Returning url "" 

 

[Jason.Feng]

On 1/31/2016 at 3:36 AM, Mattias Lagergren said:

It looks like you're using Windows - but would be good to know what version?

ERROR: ftrack_connect_rv:[Errno 110] Connection timed out 
Traceback (most recent call last): 
File "/opt/rv-Linux-x86-64/plugins/Python/ftrack_rv_api.py", line 344, in _generateURL 
url = getAPI().getWebWidgetUrl( 
File "/opt/rv-Linux-x86-64/plugins/Python/ftrack_rv_api.py", line 49, in getAPI 
api.setup(actions=False) 
File "/opt/python-api/FTrackCore.egg/FTrackCore/__init__.py", line 164, in setup 
systemMethods = xmlServer.xmlServer.system.listMethods() 
File "/opt/python-api/FTrackCore.egg/FTrackCore/api/xmlrpc27/xmlrpclib.py", line 1224, in __call__ 
return self.__send(self.__name, args) 
File "/opt/python-api/FTrackCore.egg/FTrackCore/api/xmlrpc27/xmlrpclib.py", line 1578, in __request 
verbose=self.__verbose 
File "/opt/python-api/FTrackCore.egg/FTrackCore/api/xmlrpc27/xmlrpclib.py", line 1264, in request 
return self.single_request(host, handler, request_body, verbose) 
File "/opt/python-api/FTrackCore.egg/FTrackCore/api/xmlrpc27/xmlrpclib.py", line 1292, in single_request 
self.send_content(h, request_body) 
File "/opt/python-api/FTrackCore.egg/FTrackCore/api/xmlserver.py", line 116, in send_content 
xmlrpclib.SafeTransport.send_content(self,connection, request_body) 
File "/opt/python-api/FTrackCore.egg/FTrackCore/api/xmlrpc27/xmlrpclib.py", line 1439, in send_content 
connection.endheaders(request_body) 
File "/opt/python-api/FTrackCore.egg/FTrackCore/api/xmlrpc27/httplib.py", line 969, in endheaders 
self._send_output(message_body) 
File "/opt/python-api/FTrackCore.egg/FTrackCore/api/xmlrpc27/httplib.py", line 829, in _send_output 
self.send(msg) 
File "/opt/python-api/FTrackCore.egg/FTrackCore/api/xmlrpc27/httplib.py", line 791, in send 
self.connect() 
File "/opt/python-api/FTrackCore.egg/FTrackCore/api/xmlrpc27/httplib.py", line 1172, in connect 
self.timeout, self.source_address) 
File "/opt/python-api/FTrackCore.egg/FTrackCore/api/xmlrpc27/socket.py", line 571, in create_connection 
raise err 
error: [Errno 110] Connection timed out 
INFO: ftrack_connect_rv:Returning url "" 

I test rhel6.2, but same error

[Mattias Lagergren]

Hi again,

Could you give some more information on how you're launching RV with the ftrack integration? Easiest way is to go through ftrack Connect and launch it as an action from the ftrack web interface.

[Jason.Feng]

On 2016/4/12 at 4:05 PM, Mattias Lagergren said:

Hi again,

Could you give some more information on how you're launching RV with the ftrack integration? Easiest way is to go through ftrack Connect and launch it as an action from the ftrack web interface.

[Jason.Feng]

On 2016/4/12 at 4:05 PM, Mattias Lagergren said:

Hi again,

Could you give some more information on how you're launching RV with the ftrack integration? Easiest way is to go through ftrack Connect and launch it as an action from the ftrack web interface.

 

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[Mattias Lagergren]

If you try to launch it as an action from Connect instead, does it work better then? I.e. click on the actions button on the top of the sidebar and then open in RV.

[Jason.Feng]

On 2016/4/12 at 4:05 PM, Mattias Lagergren said:

Hi again,

Could you give some more information on how you're launching RV with the ftrack integration? Easiest way is to go through ftrack Connect and launch it as an action from the ftrack web interface.

 

Yes, I launch it as an action from Connect instead , also appeared above the error

[Lucas Correia]

Hi Jason,

We have released a new version of the RV integration at https://www.ftrack.com/portfolio/rv. You can find the installation instructions here. 

Regards,
Lucas