Jason.Feng

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Everything posted by Jason.Feng

  1. Hi Mattias

    I tried new Maya publish tool, but when I used Connect Location (Legacy) Disk,An error occurred while configuring asset position in Disks mode:

    Validate ftrack location "Ftrack location is unmanaged."

    Other program:ftrack centralized storage only support Asset name: mayaBinary.mb

    not like this:demo-vfx_DronesCity_0030_maya_scene_ball_v001_mayaBinaryScene.mb

    why?

    sorry for my poor english!

    1. Show previous comments  1 more
    2. Jason.Feng

      Jason.Feng

      Thx!

      Can I customize asset folders or asset file names by ftrack-connect-maya/max/houdini/nuke?

      such as:

      X:\Work\demo-vfx\dronescity\0030\maya\scenes\demo-vfx_DronesCity_0030_maya_scene_ball_v001.mb ;

      X:\Work\demo-vfx\dronescity\0030\max\scenes\demo-vfx_DronesCity_0030_max_scene_ball_v001.max ;

      X:\Work\demo-vfx\dronescity\0030\houdini\scenes\demo-vfx_DronesCity_0030_houdini_scene_ball_v001.hip ;

      X:\Work\demo-vfx\dronescity\0030\nuke\scenes\demo-vfx_DronesCity_0030_nuke_scene_ball_v001.nk .

       

    3. Mattias Lagergren

      Mattias Lagergren

      Hi Jason, yes that is possible through our locations system! The best and fastest way to get help on this is to email support@ftrack.com and we will do our best to help you!

    4. Jason.Feng
  2. C:\Program Files\ftrack-connect-package\common.zip\requests\packages\urllib3\util\ssl_.py:318: SNIMissingWarning: An HTTPS request has been made, but the SNI (Subject Name Indication) extension to TLS is not available on this platform. This may cause the server to present an incorrect TLS certificate, which can cause validation failures. You can upgrade to a newer version of Python to solve this. For more information, see https://urllib3.readthedocs.io/en/latest/security.html#snimissingwarning. C:\Program Files\ftrack-connect-package\common.zip\requests\packages\urllib3\util\ssl_.py:122: InsecurePlatformWarning: A true SSLContext object is not available. This prevents urllib3 from configuring SSL appropriately and may cause certain SSL connections to fail. You can upgrade to a newer version of Python to solve this. For more information, see https://urllib3.readthedocs.io/en/latest/security.html#insecureplatformwarning. C:\Program Files\ftrack-connect-package\common.zip\requests\packages\urllib3\connectionpool.py:838: InsecureRequestWarning: Unverified HTTPS request is being made. Adding certificate verification is strongly advised. See: https://urllib3.readthedocs.io/en/latest/security.html Error running pythonrc.py: Traceback (most recent call last): File "C:/Program Files/ftrack-connect-package/resource/ftrack_connect_houdini/houdini_path/python2.7libs/pythonrc.py", line 56, in <module> setFrameRangeData() File "C:/Program Files/ftrack-connect-package/resource/ftrack_connect_houdini/houdini_path/python2.7libs/pythonrc.py", line 35, in setFrameRangeData handles = float(shot.get('handles')) File "C:\Program Files\ftrack-connect-package\common.zip\FTrackCore\api\ftobject.py", line 100, in get return self._getAttributeValue(key) File "C:\Program Files\ftrack-connect-package\common.zip\FTrackCore\api\ftobject.py", line 138, in _getAttributeValue raise FTrackError("Value ("+key+") not found on this object") FTrackError: Value (handles) not found on this object @ postmodern very thx! I have some issus, but I don't know how to solve it.
  3. I am interested in VR web player
  4. Hi, support, I have thinkpad w541, it only support ubuntu12.0.4 because nvidia driver, so hope ftrack Connect support centos7.2 and ubuntu12.0.4, very thx!
  5. Hi guys, Any news on the Houdini integration? Our workflow is working with 3ds Max and Houdini.
  6. Yes, I launch it as an action from Connect instead , also appeared above the error
  7. I don't attach image now! My Attachments Attachment Quota 100% You have used 501.7 kB of your 500 kB attachment limit.
  8. Hi, Fredrik I will try the 3DS Max plug-in early buids, thx!
  9. Uploading files to ftrack from the web interface is easy and a powerful way of sharing your documents, videos, images and other media. Read the article Sharing files from the web interface to learn more on how to upload files to ftrack. Video and image material is automatically encoded to allow online reviewing of your work, see Uploading media for review for an overview. Hi, support I have installed the local version of ftrack enterprise. but i have an issue for uploading files to ftrack ftrom the web interface. but the ftrack local version, the MOV, MP4 can be transcoding, and JPG, PNG or other image formats can not be transcoding, why?
  10. Hi, Carl, can Tweak RV now support to play web media?
  11. ERROR: ftrack_connect_rv:[Errno 110] Connection timed out Traceback (most recent call last): File "/opt/rv-Linux-x86-64/plugins/Python/ftrack_rv_api.py", line 344, in _generateURL url = getAPI().getWebWidgetUrl( File "/opt/rv-Linux-x86-64/plugins/Python/ftrack_rv_api.py", line 49, in getAPI api.setup(actions=False) File "/opt/python-api/FTrackCore.egg/FTrackCore/__init__.py", line 164, in setup systemMethods = xmlServer.xmlServer.system.listMethods() File "/opt/python-api/FTrackCore.egg/FTrackCore/api/xmlrpc27/xmlrpclib.py", line 1224, in __call__ return self.__send(self.__name, args) File "/opt/python-api/FTrackCore.egg/FTrackCore/api/xmlrpc27/xmlrpclib.py", line 1578, in __request verbose=self.__verbose File "/opt/python-api/FTrackCore.egg/FTrackCore/api/xmlrpc27/xmlrpclib.py", line 1264, in request return self.single_request(host, handler, request_body, verbose) File "/opt/python-api/FTrackCore.egg/FTrackCore/api/xmlrpc27/xmlrpclib.py", line 1292, in single_request self.send_content(h, request_body) File "/opt/python-api/FTrackCore.egg/FTrackCore/api/xmlserver.py", line 116, in send_content xmlrpclib.SafeTransport.send_content(self,connection, request_body) File "/opt/python-api/FTrackCore.egg/FTrackCore/api/xmlrpc27/xmlrpclib.py", line 1439, in send_content connection.endheaders(request_body) File "/opt/python-api/FTrackCore.egg/FTrackCore/api/xmlrpc27/httplib.py", line 969, in endheaders self._send_output(message_body) File "/opt/python-api/FTrackCore.egg/FTrackCore/api/xmlrpc27/httplib.py", line 829, in _send_output self.send(msg) File "/opt/python-api/FTrackCore.egg/FTrackCore/api/xmlrpc27/httplib.py", line 791, in send self.connect() File "/opt/python-api/FTrackCore.egg/FTrackCore/api/xmlrpc27/httplib.py", line 1172, in connect self.timeout, self.source_address) File "/opt/python-api/FTrackCore.egg/FTrackCore/api/xmlrpc27/socket.py", line 571, in create_connection raise err error: [Errno 110] Connection timed out INFO: ftrack_connect_rv:Returning url "" I test rhel6.2, but same error
  12. I don't know what happened. Why localhost link?
  13. hi Mattias, I have configured the storage scenario for windows machin. (i.e. X:\Work)
  14. Hello, I have a question about the local storage, I have configured scenario: You have already configured a scenario: ftrack centralized storage. If you want to update the scenario settings or switch to another scenario, click here. Advanced users may want to inspect the raw JSON parameters for debugging purposes. However, when I re open the ftrack-connect, here an error occurred The storage cenario has not been configured for your operting system. ftrack may not be able to store and track files correctly. Why?
  15. RV-3.12.19-64 and I reinstall ftrack-3.3.1.rvpkg but I have some error Call to ftrack python api: getNavigationURL With params: {"entityId":["97b2df3a-fb63-11e5-957d-02420a5c003d"],"auth_token":["97d0ec3c-fb63-11e5-9e55-02420a5c003d"],"entityType":["tempdata"]} ERROR: ftrack_connect_rv:[Errno 11004] getaddrinfo failed Traceback (most recent call last): File "C:\Program Files\Tweak\RV-3.12.19-64\plugins\Python\ftrack_rv_api.py", line 344, in _generateURL url = getAPI().getWebWidgetUrl( File "C:\Program Files\Tweak\RV-3.12.19-64\plugins\Python\ftrack_rv_api.py", line 49, in getAPI api.setup(actions=False) File "C:\python-api\FTrackCore.egg\FTrackCore\__init__.py", line 164, in setup systemMethods = xmlServer.xmlServer.system.listMethods() File "C:\python-api\FTrackCore.egg\FTrackCore\api\xmlrpc27\xmlrpclib.py", line 1224, in __call__ return self.__send(self.__name, args) File "C:\python-api\FTrackCore.egg\FTrackCore\api\xmlrpc27\xmlrpclib.py", line 1578, in __request verbose=self.__verbose File "C:\python-api\FTrackCore.egg\FTrackCore\api\xmlrpc27\xmlrpclib.py", line 1264, in request return self.single_request(host, handler, request_body, verbose) File "C:\python-api\FTrackCore.egg\FTrackCore\api\xmlrpc27\xmlrpclib.py", line 1292, in single_request self.send_content(h, request_body) File "C:\python-api\FTrackCore.egg\FTrackCore\api\xmlserver.py", line 116, in send_content xmlrpclib.SafeTransport.send_content(self,connection, request_body) File "C:\python-api\FTrackCore.egg\FTrackCore\api\xmlrpc27\xmlrpclib.py", line 1439, in send_content connection.endheaders(request_body) File "C:\python-api\FTrackCore.egg\FTrackCore\api\xmlrpc27\httplib.py", line 969, in endheaders self._send_output(message_body) File "C:\python-api\FTrackCore.egg\FTrackCore\api\xmlrpc27\httplib.py", line 829, in _send_output self.send(msg) File "C:\python-api\FTrackCore.egg\FTrackCore\api\xmlrpc27\httplib.py", line 791, in send self.connect() File "C:\python-api\FTrackCore.egg\FTrackCore\api\xmlrpc27\httplib.py", line 1172, in connect self.timeout, self.source_address) File "C:\python-api\FTrackCore.egg\FTrackCore\api\xmlrpc27\socket.py", line 553, in create_connection for res in getaddrinfo(host, port, 0, SOCK_STREAM): gaierror: [Errno 11004] getaddrinfo failed INFO: ftrack_connect_rv:Returning url ""
  16. Hi Mattias, I have some error,how to solve? INFO: ftrack_connect_rv:ftrack Python API loaded. ERROR: ftrack_connect_rv:your version of httplib doesn't support HTTPS Traceback (most recent call last): File "C:\Program Files\Shotgun\RV 6.2.6\plugins\Python\ftrack_rv_api.py", line 345, in _generateURL panelName, 'tf', entityId=entityId, entityType=entityType File "C:\python-api\FTrackCore.egg\FTrackCore\api\client.py", line 1008, in getWebWidgetUrl response = xmlServer.action('get', data) File "C:\python-api\FTrackCore.egg\FTrackCore\api\xmlserver.py", line 280, in action response = function(data) File "C:\Program Files\Shotgun\RV 6.2.6\lib\python2.7\xmlrpclib.py", line 1224, in __call__ return self.__send(self.__name, args) File "C:\Program Files\Shotgun\RV 6.2.6\lib\python2.7\xmlrpclib.py", line 1578, in __request verbose=self.__verbose File "C:\Program Files\Shotgun\RV 6.2.6\lib\python2.7\xmlrpclib.py", line 1264, in request return self.single_request(host, handler, request_body, verbose) File "C:\Program Files\Shotgun\RV 6.2.6\lib\python2.7\xmlrpclib.py", line 1284, in single_request h = self.make_connection(host) File "C:\Program Files\Shotgun\RV 6.2.6\lib\python2.7\xmlrpclib.py", line 1492, in make_connection "your version of httplib doesn't support HTTPS" NotImplementedError: your version of httplib doesn't support HTTPS
  17. Hi,Carl,i build ftrack_connect, ftrack_connect_foundry,ftrack_connect_nuke,but have same problem, i copy (/usr/local/lib/python2.7/dist-packages/ftrack_connect_nuke-0.1.4-py2.7.egg/ftrack_connect_nuke/hook/ftrack_connect_nuke_hook.py) to (/usr/local/lib/python2.7/dist-packages/ftrack_connect-0.1.13-py2.7.egg/ftrack_connect_resource/hook/),"Nuke Action" is OK,when I launch it ,Nuke9.0v7 is open,But the ftrack script does not appear in nuke.Why? my computer is thinkpad-w541,not install centos,only ubuntu12.04,so only to custum install ftrack_connect, this is waste my time to build plugin ,so plz release ubuntu version!
  18. Hi, I have some defferent scope team,but every scope team only access permissions project, how to do? and how make user or project manager for only scope team?
  19. hi,support, I have a problem, ftrack reportlab system not support unicode text? I attach the pdf snapshot.sorry for my poor english!