Anthony Kramer Posted September 13, 2015 Report Share Posted September 13, 2015 Seems like only the person that sends out the client review invites gets notified when a collaborator leaves notes in the session. Is this the case? My producer is the one that adds all the collaborators and sends out the invites, and its she is the only one that gets notified when the clients submit notes thru the client portal. I am listed as the "VFX Supervisor" manager position on the project, but I do not get these notfications and I dont see anywhere to turn these notifications on. Am I missing something? Link to comment Share on other sites More sharing options...
Mattias Seebergs Posted September 14, 2015 Report Share Posted September 14, 2015 Hi Anthony, Can you check please that you have any option selected for 'Client review status updates' in your notifications settings on your account? Thanks, Mattias Link to comment Share on other sites More sharing options...
Anthony Kramer Posted September 14, 2015 Author Report Share Posted September 14, 2015 Here's my settings, looks like its turned on. Link to comment Share on other sites More sharing options...
Anthony Kramer Posted September 14, 2015 Author Report Share Posted September 14, 2015 If my producer transfers the feedback from a client review, I do see those notifications. But when the client leaves feedback thru the portal, neither one of us are notified of that event. We just have to keep going to the review session screen to check and see if the client left notes. Link to comment Share on other sites More sharing options...
Anthony Kramer Posted September 14, 2015 Author Report Share Posted September 14, 2015 Strange, I seem to be getting notifications now. It looks like my site was upgraded to 3.2 just this morning - perhaps that has something to do with it. Link to comment Share on other sites More sharing options...
Anthony Kramer Posted September 26, 2015 Author Report Share Posted September 26, 2015 Ok, for some reason, client review notifications arent showing up again. In fact they've only ever appeared for one review session. For that one session, it appeared in my Inbox feed like the attached image, but that one review session was the only one Ive ever gotten these notifications from, and we've sent out at least a few of these a week. Link to comment Share on other sites More sharing options...
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