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John

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  1. Like
    John got a reaction from Lorenzo Angeli in Does deleting a ftrack.server component removes the files on server?   
    OK. Thanks @Lorenzo Angeli.
  2. Thanks
    John reacted to Simon Stålner in Get the project when dealing with dynamic enumerator   
    Ok, I've talked to our development team and we will add this as a feature request.

    Thanks for bringing this to our attention.

    Regards
    Simon 
  3. Like
    John reacted to nick young in User Attribute   
    Hi,
    I am new to ftrack and scripting, but I am excited about creating custom attributes, but need a little help.
    I successfully went through the tutorial for adding the Day Rate, Cost and Estimate attributes. However I wanted the the Cost calculation to use the day rate of each user, not a single project based value.
     
    I have added a user attribute for day rate, but I need to sum all the day rates of Users assigned to the Task, multiplied by bid.
    Any ideas on what the script would look like?
     
    Cheers Nick
  4. Like
    John reacted to keyframe in Enforcing project and shot naming convention?   
    Thanks for the feedback Eric,
    This is the path that I ended up taking, but, imo, it results in fairly poor UX.  the asset gets created, the 'green' notification fires', then a 'red' notification fires, and then the user is asked to refresh their browser.
    If there's a vote being held anywhere, please put me down for a smoother UX option.
    Cheers,
    G
  5. Thanks
    John reacted to Julian Martinz in Querying custom attributes   
    Hi there,
    you have to specify key, value pairs if you want to query custom attributes and metadata. The right syntax is
    s.query('AssetVersion where custom_attributes any (key=downstream and value=True)').first() Also notice that bools are written in upper case. So true won't work as value.
  6. Like
    John reacted to Martin Pengelly-Phillips in publish version with description on multiple lines   
    We've been waiting on this for a while now. Do you have an expected date of when this will happen?
  7. Like
    John reacted to Willem Zwarthoed in Multiple instance of Ftrack-Connect   
    If there was a way for the event to return the hostname or ip of the browser from which an action is called you could at least verify on which machine the action is called. This doesn't solve the multiple instances on one machine issue, but for users logged in on multiple workstations you could at least filter out your custom hooks so only those available on that machine are discovered.
  8. Thanks
    John reacted to Lorenzo Angeli in Fails to encode media   
    Hi @John Su,
    For what I can see it seems you don't have installed ffmpeg on the server, can you please double check ?
    On this subject you can find more information on our documentation: https://help.ftrack.com/en/articles/1040538-installing-ffmpeg-and-ffprobe
    Hope it helps!
    L.
  9. Thanks
    John reacted to Lorenzo Angeli in Component path shows up red   
    Hi @John Su, sure you can ! 
    just extract the given script (or download it directly from here ) and drop it in a folder mapped in a  FTRACK_EVENT_PLUGIN_PATH environment variable.
    When the session start will look into that variable to see if there's any plugin to be discovered and run.
    I'd suggest having one folder on a shared server folder mapped so you can simply drop events in there.
    Hope it helps.
    If you need any further help just let us know !
    L.
  10. Like
    John got a reaction from Julian Martinz in Component path shows up red   
    Thanks Lorenzo, it works after launching ftrack connect(don't know it has to be with connect before).
    Is there anyway I can get it work without ftrack-connect? We've wrapped all the publish/actions launcher entrace so except for this we don't need ftrack-connect. It would be great if there's a way we can do it without ftrack-connect. Cheers.
  11. Like
    John reacted to Lorenzo Angeli in Component path shows up red   
    Hi @John Su, the path is resolved through an event available in ftrack_connect itself and called resolve.py
    If the path is red is possible that your structure cannot be properly initialised and hence not be resolved.
    You can try adding more logs into the resolve.py and see if anything is off.
    Please send us , either here or through support (depending on how sensible the information are) and we'll look further into it.
    Hope it helps.
    Cheers.
    L.
  12. Thanks
    John reacted to JPrydz in "Generate report" unicode support   
    Hi John,
    Thanks for sending this in.
    I have reported this behaviour, so let's see when we can get a fix.
    Regards,
    Johan
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