John

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John last won the day on April 7

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  1. Hello, What's the best way to let ftrack to transfer components to specified location(on disk) for a given project, while the other projects remains the default setting? What I could come up with is, using custom publish script, in which the current project will be checked and then the proper location is decided. Not sure if this is the ftrack way though. Cheers. John.
  2. Environment: MacOS 10.15.4 Python 3.8.1 ftrack-python-api 2.0.0
  3. Hi, When I was trying to connect to event hub (ftrack studio on cloud), I got an exception(paths and domain name have been masked): Traceback (most recent call last): File "-*-/threading.py", line 932, in _bootstrap_inner self.run() File "-*-8/threading.py", line 870, in run self._target(*self._args, **self._kwargs) File "-*-/ftrack_api/event/hub.py", line 191, in connect raise ftrack_api.exception.EventHubConnectionError( ftrack_api.exception.EventHubConnectionError: Failed to connect to event server at b'https://-*-.ftrackapp.cn' with error: "b'[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: self signed certificate in certificate chain (_ssl.c:1108)'". But if start session without "auto_connect_event_hub=True" the session can be created. Any clue? Cheers, John
  4. Hi there, To exports text notes this link is sufficient, but any chance with attachments? A report like Client Review report would be perfect. Cheers, John
  5. Hello, If some media file are uploaded to ftrack.server as a component of a AssetVersion, will the actual file on the server be deleted after the ftrack component being deleted? Or I have to manage it myself (via event)? Cheers. John
  6. the hard part is to get the project in a dynamic enumerator event handler, as only limited data is provided. When dealing with that specific event, there's no way to get the entity I'm on. I think it makes sense because you are not always query a enumerator upon a entity( possibily by a filter, in which case there's no entity)
  7. Already done that before asking. It's not there.
  8. Hello, Any chance I can get which project the user is operating on in a dynamic enumerator event handler? For example, I want to list all the assetbuilds in a shot attribute, which surely only the assetsbuilds of the shot's project are supposed to be shown. Cheers. John.
  9. Thanks Steve for the detailed description. For now we'll edit the date manually if necessary. But I think it makes sence that gantte schedule view should give the user proper space to do what he wants to do, as it's the user's responsiblity to make the time frame. On the other hand I didn't see this behaviour when it's unscheduled, so it's good to unify the behaviour(to not interfere user's decision) anyway. Cheers.
  10. Hello, As I noticed ftrack will stop me from adjusting the start/due date to a weekend day. How to disable this behaviour? Strangely gantt accept this if I draw the time frame at the first time. Cheers, John.
  11. Thanks. Without this feature it's very insecure for us to cooperate with vendors via ftrack.
  12. Hello, We spared some ftrack accounts with our outsourcing vendor studios, in order to make it easy for them to access feedbacks. Any chance we can prevent these accounts from accessing the project structure/information? At this moment we have already disabled all the permission other than "Can access my tasks", but in the side slide bar one can still access the shot info, tasks related to that shot, and what's worse is that all the versions are exposed under project/versions. Any good way to deal with it? Thanks. John.