Jason.Feng Posted April 2, 2016 Report Share Posted April 2, 2016 Hello, I have a question about the local storage, I have configured scenario: You have already configured a scenario: ftrack centralized storage. If you want to update the scenario settings or switch to another scenario, click here. Advanced users may want to inspect the raw JSON parameters for debugging purposes. However, when I re open the ftrack-connect, here an error occurred The storage cenario has not been configured for your operting system. ftrack may not be able to store and track files correctly. Why? Link to comment Share on other sites More sharing options...
Mattias Lagergren Posted April 4, 2016 Report Share Posted April 4, 2016 Hi, From your screenshots I can see that you're using windows. Can you confirm that you've configured the storage scenario for windows machines (i.e. set the mount point for windows correctly). Link to comment Share on other sites More sharing options...
Jason.Feng Posted April 4, 2016 Author Report Share Posted April 4, 2016 56 minutes ago, Mattias Lagergren said: Hi, From your screenshots I can see that you're using windows. Can you confirm that you've configured the storage scenario for windows machines (i.e. set the mount point for windows correctly). hi Mattias, I have configured the storage scenario for windows machin. (i.e. X:\Work) Link to comment Share on other sites More sharing options...
Mattias Lagergren Posted April 4, 2016 Report Share Posted April 4, 2016 That was odd, could you try and see if it makes any difference if you use double backkslash \\ or singel \ ? Alternatively see if it works with / Link to comment Share on other sites More sharing options...
Jason.Feng Posted April 4, 2016 Author Report Share Posted April 4, 2016 15 minutes ago, Mattias Lagergren said: That was odd, could you try and see if it makes any difference if you use double backkslash \\ or singel \ ? Alternatively see if it works with / I don't know what happened. Why localhost link? Link to comment Share on other sites More sharing options...
Mattias Lagergren Posted April 4, 2016 Report Share Posted April 4, 2016 Hi again, I've discussed this with the team and it looks like you've encountered a bug. We're working on getting out a hotfix for this Link to comment Share on other sites More sharing options...
Mattias Lagergren Posted April 4, 2016 Report Share Posted April 4, 2016 We've now released 0.3.7 which includes fixes for this issue: https://www.ftrack.com/portfolio/connect Link to comment Share on other sites More sharing options...
Jason.Feng Posted April 5, 2016 Author Report Share Posted April 5, 2016 21 hours ago, Mattias Lagergren said: We've now released 0.3.7 which includes fixes for this issue: https://www.ftrack.com/portfolio/connect It's OK! thx! Link to comment Share on other sites More sharing options...
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