Location crashes on get_url(...)

[Jakub Trllo]

Hi, I'm trying out how to download images from notes but when I want call Location.get_url(note_component[component]), session crashes with: AttributeError: 'Symbol' object has no attribute 'get_url'.

I've found out that "ftrack.server"'s Location accessor stays set to ftrack_api.symbol.NOT_SET. When I tried same code for "ftrack.unmanaged" it worked correctly. Can you help me what can be wrong on my side?

Thanks!

[JPrydz]

Hi Jakub,

Welcome to the forum.
Is it possible for you provide the code for this?

Regards,
Johan

[Jakub Trllo]

Hi, I've actually tried API documentation part:

```

server_location = session.query(
    'Location where name is "ftrack.server"'
).one()

for note_component in note['note_components']:
    print 'Download URL: {0}'.format(
        server_location.get_url(note_component['component'])
    )

```

[JPrydz]

Hi Jakub,

Can you provide a simplified code to show the issue?
In case it contains sensitive information, please send it to support.

Regards,
Johan

[Jakub Trllo]

I've cut off all unnecessary parts of code and modified it to the most basic script that should work(i think):

import ftrack_api

session = ftrack_api.Session(
    auto_connect_event_hub=True,
    server_url='https://myapp.ftrackapp.com',
    api_key='xxx-xxx-xxx-xxx-xxx',
    api_user='my.user.name'
)

server_location = session.query(
    'Location where name is "ftrack.server"'
).one()

# just pretend that note with component will be queried...
note = session.query('Note').first()

for note_component in note['note_components']:
    component = note_component['component']
    download_url = server_location.get_url(component) # This is line where error is raised
    path = r'C:\Users\my.user.name\test' + component['file_type']
    download_file(download_url, path)

def download_file(url, path):
    r = requests.get(url, stream=True).content
    with open(path, 'wb') as f:
        f.write(r)

[Lorenzo Angeli]

Hi @Jakub Trllo, I've just tried the code you sent and cannot get to reproduce your issue.

Here is what I've been doing and the code I've used.

1) I have manually created a note on a task from the web interface.
2) I have run the following code to add a component to the given note (please "note", that I have just one , so the query is quite simple).
 

import ftrack_api

session = ftrack_api.Session()

server_location = session.query(
    'Location where name is "ftrack.server"'
).one()

note = session.query('Note').first() # get the only note I have in the system

# Create component and name it "My file".
component = session.create_component(
    '/path/to/an/image.png',
    data={'name': 'My file'},
    location=server_location
)

# Attach the component to the note.
session.create(
    'NoteComponent',
    {'component_id': component['id'], 'note_id': note['id']}
)
session.commit()

Once run this code I then run this other snippet :

 

import ftrack_api


session = ftrack_api.Session(
    auto_connect_event_hub=True,
)

server_location = session.query(
    'Location where name is "ftrack.server"'
).one()

# just pretend that note with component will be queried...
note = session.query('Note').first()

for note_component in note['note_components']:
    component = note_component['component']
    download_url = server_location.get_url(component)
    print download_url # I just print the path as the issue seems on retrieving it.

When running the above code this is the result I'm getting:

https://myserver.ftrackapp.com/component/get?id=d5d785dc-fdd0-4c6f-b7f9-54b3339ade81&username=myuser&apiKey=m1ap1key-m1ap1key-m1ap1key-m1ap1key-m1ap1key

Hope it helps.
L.

[Jakub Trllo]

Found out the mistake I've made because of you.

I am using same session for all actions. Seems like not good idea when working with "ftrack.server" location, loose it's definition (probably on session.reset()?).

 

Thanks

[Lorenzo Angeli]

Hi @Jakub Trllo glad to hear you had it sorted!
If you can produce a piece of code that crashes I'd like you to send it to support for further checks if you don't mind 
Thanks a lot, and if there's anything else we can help out with, just let us know ! 
L.