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Lorenzo Angeli

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Everything posted by Lorenzo Angeli

  1. Hi @Toby Angwin , Nuke studio currently requires a fully managed location in order to work. This because we want to have the files output fully handled from the Location and structure ftrack plugin. > We are using an un-managed storage scenario as we are starting to roll out ftrack across our facility and have an existing folder structure that can't easily be changed. We'll be looking on how we provide such a feature, but cannot provide an ETA atm. One option you could look into is to convert your folder structure into an ftrack structure plugin for your location. Hop
  2. Hi @John Kesig thanks for the suggestion ! We usually prefer to leave these customisation to end users to better match their local workflow. Soon though, there'll be more agile ways to provide what you are after. Cheers. L.
  3. Hi @finnjaegger thanks for the links and the insights. Be ensured Resolve is well on our radar and we are looking into providing a proper integration, there's just no ETA for it. I'll be having a proper look at what resolve 17 brings as it seems quite interesting. Stay tuned! L.
  4. hi @Hadrien FARRE this error often comes from a mix up between python 3 and python2, usually trying to load python2 in python3 interpreter. Also can see you are using python 3.9 , although supposed to be working , we currently support up to 3.8 with a closer eye to 3.7. hope it helps. L.
  5. Download 0.3.1 Originally written by Mike Datsik What's new * Changed : Update setup process * Fixed: Houdini fails to load under linux How to install stop ftrack-connect-package download and uncompress the new version in : <ftrack-connect-package>/resource/connect-standard-plugins/ restart ftrack-connect-package
  6. @matthieu Thanks for the headup on the PySide version! if you are using the pyside2 branch of connect (which is also python3) you should set : FTRACK_API_USER FTRACK_SERVER FTRACK_API_KEY the other legacy envs (such as LOGNAME) have been deprecated in that branch. hope it helps. L.
  7. hi @matthieu, we are actively working on connect for python on 3 .If you like to give it a go , you can try this branch This new version though is not compatible with the current integrations ., but we are working on solutions to make them work back, just not there yet. In regard of your error, seems strange to be coming from the api , as it seems to be referring to Dialogs, which are just a ui thing. There'll be some news soon. Cheers. L.
  8. Hi @Finn Jäger, what i would try to is to upload the file as you like , but ensuring ftrack does not re encode it. This can be done though connect, overriding the encode event listener: or straight from the api hope it helps. L.
  9. Download 1.3.0 Changes: Changed : Update pyside signal signature for pyside2 compatibility. New : Add support for FBX import. 1) remove previous plugin from either connect plugins or connect resources. 2) download the new version from the above link 2) decompress the zip in the FTRACK_CONNECT_PLUGIN_PATH 3) restart connect If there's any problem please let us know! L.
  10. Hi @marc mantei glad to you hear you sorted it If there's anything else, please do not hesitate to get back in touch! L.
  11. Download new hook file. The installation directories for Cinema 4D have changed with the recent releases. In order to show the new applications, you must replace the existing hook file, which can be found in the following directories: macOS: /Applications/ftrack-connect.app/Contents/MacOS/resource/hook Windows: C:\Program Files (x86)\ftrack-connect-package-1.1.1\resource\hook
  12. @jen_at_floyd you should have an email.
  13. Download 2.4.1 What's new New : Startup error related to location setup are now visually reported. Fixed : Discovery does break on non context entities. How to install stop ftrack-connect-package remove previous nuke studio plugin from : <ftrack-connect-package>/resource/connect-standard-plugins/ download and uncompress the new version in : <ftrack-connect-package>/resource/connect-standard-plugins/ restart ftrack-connect-package
  14. Download 0.3.0 Originally written by Mike Datsik What's new * Changed : Add file logger * Changed : Update pyside signal signature for pyside2 compability. * New : FBX export on publish. * New: FBX import. * Fixed: Thumbnail save failed on windows publish. * Changed: Have plug-in load proceed if there is an exception setting up frame range and fps. * Fixed: Hip can now be imported on Windows with paths having backlash (\) elements. * New: New Import,Merge & Open import options. How to install stop ftrack-connect-package downlo
  15. Hi @marc mantei , please ensure you are extending the FTRACK_CONNECT_PLUGIN_PATH and not overwriting it. L.
  16. Hi @zhouyu08512, as the question seems a bit vague, would you mind sending an email to support@ftrack.com , providing all the information you have about the tool you want to write and what you've been trying so far (with code if possible), so we can try to help ? Looking forward to hear more from you! L.
  17. Hi @Aaron Powell, more than "whatever works for you" is really the fact we try not to enforce these , as are usually defined by studio structures and pipelines. that said, it really depends on what you are after..... overall if you just have scripts which use the ftrack_python_api, my suggestion would be to have them stored in a central place and mapped to the PYTHONPATH (you can think also to have some inheriting from a central path for utilities and having modules named for each show with the specific code you need.) On how, you can go from setting PYTHONPATH into the envs to use someth
  18. @ch_brown @Florent Dupont you should be having an invitation email now, let us know if does not work for any reason. Cheers. L.
  19. Hi @John, sorry for the delay on getting back to you. if you have a centralised storage scenario, the easier one would be to provide your own custom location , having it registered and then through an action provide the transfer of the components into the other location. The only thing you need to be careful about are the priorities of the location themselves, so you don't (by mistake) make the other one replacing (as priority) the centralised storage. here couple of examples might be of help in your journey https://bitbucket.org/ftrack/ftrack-recipes/src/master/python/actions/multi
  20. Hi @zhouyu08512, sorry for the delay on getting back to you. Versioning is handled by ftrack itself and is not something we allow to define though the Nuke Studio templated names. I'd suggest, if you haven't yet, trying the latest version available on the forum and see whether the video issue is solved. let us know how it goes. If the problem persist, please open a ticket with support@ftrack.com so we can properly investigate your issue. Cheers. L.
  21. @Mani Varma would you mind opening a ticket with support@ftrack.com providing the logs from ftrack-connect and any relevant information about your setup, so we can properly have a look into your issue ? Thanks. L.
  22. Hi @Bryan Fordney if you are using actions and events (hence you are in python land), I'd suggest using the appdirs module. We use the same to store connect and other plugin credentials, here an example. Hope it helps. L.
  23. Hi @Mani Varma From the outputs it seems you are using connect-package version 1.1.1 , would you mind trying with the latest 1.1.2 version ? Overall though, the error you are having is usually generated by a python version lower than 2.7.9 Please let us know how it goes. Cheers. L.
  24. All platforms: Download 1.0.3 Documentation Changes since last version fixed : Action icons not correctly loading. changed: Version comments are published as Perforce changelist description. new : Update docs to include timeout solution for credentials. How to install stop ftrack-connect-package remove previous nuke studio plugin from : <ftrack-connect-package>/resource/connect-standard-plugins/ download and uncompress the new version in :<ftrack-connect-package>/resource/connect-standard-plugins/ restart ftrack-con
  25. Hi @Bryan Fordney we have a similar integration for Nuke Studio and we are looking into the user base requests for other DCC applications. Are these the kind of features you would be after ? Cheers. L.
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