[Ftrack Review Player Issue - Screen tearing?]

Hi Alican,

Sorry for the late reply.
 

We tried to reproduce this issue but was unable to do so. Your conclusion might very well be correct.

CineSync is a great option if you're still having this issue in ftrack since we are now under the same banner

Have a nice day!

Regards
Simon 

[Get the project when dealing with dynamic enumerator]

Ok, I've talked to our development team and we will add this as a feature request.

Thanks for bringing this to our attention.

Regards
Simon 

[Digest Email Schedule]

Hi Fernando,

Thank you for bringing this to our attention. 

Currently there is no way to change what time the Daily Digest is sent out.
I've talked to our development team about this and we have added this as a feature request.

Thanks again!

Regards
Simon

[Import mapping task template]

Hi Eric,

Thanks for your suggestion!

I've talked to our development team and we will add this as a feature request.
Thanks again!

Regards
Simon 

[Get the project when dealing with dynamic enumerator]

Hi John,

If you print the event in the dynamic enumerator callback you will see all the variables available.

If the variable you're looking for is not there we can add this as a feature request.

 

Regards
Simon

[Undo !]

Hi Jen,

Thanks for bringing this to our attention.
I understand your need for this feature and I've added this as a request. 

Thanks again!

 

Regards

Simon

[Not receiving ftrack.update events if AMPQ is enabled?]

Hi,

thanks for bringing this to our attention.

We updated our documentation with new information:
Please note that this is an advanced feature which requires you to setup and and run your own https://www.rabbitmq.com/ broker instead of the one bundled with ftrack.
Once you have your own rabbitmq server running you can update the ftrack.ini "ftrack.amqp_host" setting to have ftrack use that server instead.

This will not be standard until we make the switch to Rabbitmq.

 

Thanks again!

Regards

Simon

[Unassigning an artist should show up in the Activities tab]

Hi,

thank you for the great feedback!

I will bring this up with our development team.

Thanks again!

Regards

Simon

[mobile version need work]

Hi Chris,

Thanks for your feedback on the mobile app.

In the latest versions of ftrack, the review part has been enhanced, also in concern to mobile devices.

We do have plans for updates on the app as well, 

but no timeframe for that right now.

 

Will update here, when we have more information.

 

Regards

Simon

[Private tasks]

Hello Chris,

 

Thank you for your feedback!

I've added this as a feature request and development will take at look at it.

Thanks again.

 

Ragards

Simon

[Problem with Task]

Hi,

the order of task in the dashboard should follow the order of the task types in System settings->Workflow->Types.
Here you can arrange the order of the tasks when using task templates. When you use manual sort it only relates for that specific shot. 
Try to rearrange the order in System settings->Workflow->Types and update your project.

This should arrange your tasks in the right order.

 

Regards

Simon

[Preventing a user from accessing the project info]

Hi John,

Permissions are set on per project basis.

We are looking into a more granular way to do this.

Will add your input to that task.

Thanks!

 

Regards

Simon