ninedegrees Posted March 14, 2017 Report Share Posted March 14, 2017 We're running a local installation of Ftrack. We're in production on a large project, with looming deadlines. The Ftrack project for the production in question suddenly disappeared from Ftrack! Has anyone experienced this before? Does anyone have an idea on what might have happened? Is it possible to rebuild the project from the Ftrack database? Any help would be hugely appreciated! Thanks. Link to comment Share on other sites More sharing options...
ninedegrees Posted March 14, 2017 Author Report Share Posted March 14, 2017 We're running a local installation of Ftrack. We're in production on a large project, with looming deadlines. The Ftrack project for the production in question suddenly disappeared from Ftrack! Has anyone experienced this before? Does anyone have an idea on what might have happened? Is it possible to rebuild the project from the Ftrack database? Any help would be hugely appreciated! Thanks. Link to comment Share on other sites More sharing options...
Mattias Lagergren Posted March 15, 2017 Report Share Posted March 15, 2017 You did the right thing to contact support with an urgent support case and I'm glad that we could sort this out for you. With critical issues like this it is always better to reach out to support@ftrack.com Link to comment Share on other sites More sharing options...
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