victor Posted December 18, 2015 Report Share Posted December 18, 2015 Hi. my default FTRACK CONNECT Actions (nuke, maya) are not showing up, as well as my custom python actions are not being compiled, after i properly login with server url, password, and api key. This only happens on a few computers, while works fine on others. What should i look into in order to fix this issue? thanks I am using ftrack 3.3.7.4383 and my Diagnostics are all okay and working as normal. Link to comment Share on other sites More sharing options...
Mattias Lagergren Posted December 21, 2015 Report Share Posted December 21, 2015 Hi Victor, Do you know any difference in OS, versions, etc. that you can see is related to this? As for the built in Nuke / Maya actions, are Nuke / Maya installed on the computers, same version and installation folder? Link to comment Share on other sites More sharing options...
jperenia Posted December 21, 2015 Report Share Posted December 21, 2015 Hi Mattias, All the machines are the same aside from the different hard drives (512GB vs 1TB). Everything is the same for us. Victor works under me and is assisting me with getting ftrack set up since our team is now getting into using ftrack connect. The computer did have issues in the past with environment variables and could be related. Is there a debug mode for Windows that we can use? Link to comment Share on other sites More sharing options...
Mattias Lagergren Posted December 22, 2015 Report Share Posted December 22, 2015 If you click the ftrack icon in your Bar and then About > More info you can see all the environment variables Link to comment Share on other sites More sharing options...
victor Posted December 23, 2015 Author Report Share Posted December 23, 2015 thanks Mattias, It was an environment variable issue. It is resolved now. Link to comment Share on other sites More sharing options...
Mattias Lagergren Posted December 28, 2015 Report Share Posted December 28, 2015 Cool! I'm glad to hear that you've found the issue Link to comment Share on other sites More sharing options...
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