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Daniel Fleming

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  1. Thanks
    Daniel Fleming got a reaction from JMabery in Recover a deleted Review   
    Hi J. you need to submit a support request and we can help you recover that.
     
     
  2. Like
    Daniel Fleming got a reaction from Mohammadreza Hashemizadeh in Add user to project team using python API   
    Hi Alexis,

    The 'organize team' tab serves a couple of functions.  it allows you to create project-specific groups.  it is also the list of people who can be assigned tasks on that project.  when left blank ALL users in the system show up in the drop-down list.  Only those users who are added to the 'organize team' tab can be assigned to tasks from the drop-down.
    the 'project access' tab is as it sounds. It controls who has access to the project. sometimes you may have users who you want access to the project but you do not want them assigned to any work.
    It is also worth noting that project access differs depending on how your roles are set up.  I want to be clear here that "PRIVATE PROJECTS" are a feature designed to be closer to "Air gapped" within your ftrack workspace.  ONLY users who are EXPLICITLY added to a private project can access that project including administrators and API users.  If you want to have some users with overall visibility on all projects then we recommend using open projects and controlling access to those projects through the Roles and project access.

    I hope that helps clear it up a little.  Please let us know if you have any other questions.
    regards,
    Daniel
  3. Thanks
    Daniel Fleming got a reaction from alexisp in Add user to project team using python API   
    Hi Alexis,

    The 'organize team' tab serves a couple of functions.  it allows you to create project-specific groups.  it is also the list of people who can be assigned tasks on that project.  when left blank ALL users in the system show up in the drop-down list.  Only those users who are added to the 'organize team' tab can be assigned to tasks from the drop-down.
    the 'project access' tab is as it sounds. It controls who has access to the project. sometimes you may have users who you want access to the project but you do not want them assigned to any work.
    It is also worth noting that project access differs depending on how your roles are set up.  I want to be clear here that "PRIVATE PROJECTS" are a feature designed to be closer to "Air gapped" within your ftrack workspace.  ONLY users who are EXPLICITLY added to a private project can access that project including administrators and API users.  If you want to have some users with overall visibility on all projects then we recommend using open projects and controlling access to those projects through the Roles and project access.

    I hope that helps clear it up a little.  Please let us know if you have any other questions.
    regards,
    Daniel
  4. Like
    Daniel Fleming got a reaction from Walt in Widget to display/edit custom attribute link?   
    Walt submitted a ticket to the support team and we continued the conversation there.

    Currently, in the Web Ui, the widget for creating custom attribute links is the Entity Picker.  This widget is not part of the base class included as part of the actions.

    I have submitted a feature request to the product team to open up more of the library to enable users to create more customisation without needing to do the legwork of creating your own UI.

    If you would also like to add onto the feature request please leave a +1 here.
    😁
  5. Like
    Daniel Fleming got a reaction from Kevin Zarshenas in Overview / Timeline / Filter By Managers   
    Hi Kevin,

    As you found you can use a query filter like so
    parent.managers any (user.first_name like "Erik%")   you can set up multiple queries for different project managers.  Outside of query filters this isn't currently possible.  We have written up a feature request related to this to show the dev team.

    You can save a dashboard for your supervisors and producers and share it with them as well.
  6. Like
    Daniel Fleming got a reaction from tdugard in Project exists but can't be accessed by API   
    Hi Tony,

    Is the project you are trying to access a Private project?  API Keys need to be given access to Private projects explicitly.  this part of documentation talks about this.

    regards,
    Daniel
     
  7. Like
    Daniel Fleming got a reaction from Andrew Lawrence in Can not expand all rows ?   
    Hi Liam,

    Expand/collapse all only works when the data is already fetched from the server. If there are more than 500 items in the result and no filter is applied, only the top-most items are fetched.
    We suggest that you filter down the result or look at part of the project at the time using the project outliner. You can also force the spreadsheet to load all data by applying a filter. A dummy filter (e.g. task state is any of the available states), can be used in case you want to look at everything.

    let me know if that sorts it for you

    regards,
    Daniel


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