Can not expand all rows ?

[Liam]

Hi everyone,

When I tried to expand objects, I got this error:

What's going on here please ?

[Daniel Fleming]

Hi Liam,

I believe this is due to amount of records you are trying to expand.  can you tell me how many records you are trying to expand?  Did this only begin happening recently?

regards,
daniel

[Liam]

On 7/12/2021 at 6:20 PM, Daniel Fleming said:

Hi Liam,

I believe this is due to amount of records you are trying to expand.  can you tell me how many records you are trying to expand?  Did this only begin happening recently?

regards,
daniel

 

Hi Daniel,

There are more than 1000 shots in tasks board, and I have tried to expand only a few of them, but no matter I choose one or more shots to expand, the result is the same.

Is it because there are too many records in the board ?

 

regards,
liam 

[Daniel Fleming]

Hi Liam,

Expand/collapse all only works when the data is already fetched from the server. If there are more than 500 items in the result and no filter is applied, only the top-most items are fetched.
We suggest that you filter down the result or look at part of the project at the time using the project outliner. You can also force the spreadsheet to load all data by applying a filter. A dummy filter (e.g. task state is any of the available states), can be used in case you want to look at everything.

let me know if that sorts it for you

regards,
Daniel

[Liam]

Thanks @Daniel Fleming ,  your advice has helped me solve this problem.