video resolution

[pawel]

hi,

We are in the process of testing ftrack review options. Is there a way to retain the native resolution of uploaded clip (ftrack scales everything down)?

the other problem we are facing is that our local ftrack installation, even with the nearly lossless compresison setting creates unusable videos. The online ftrack seems to be handling our test uploads much better. How can we improve the quality of the videos on our end? Is the setting from the ftrack preferences passed to ffmpeg at all?

thank you

Pawel

 

[Lucas Correia]

Hi Pawel,

Thanks for reaching out.

The compression setting currently only affects encoding for cloud-hosted instances, and there is no supported way of controlling the quality and resolution of the encoding process for local installations.

I would recommend you to look into avoid the built-in encoding and publish the files for review using the API instead, which gives you full control over the quality and size of the media.

If you have any more questions related to this, feel free to reach out to us via support at ftrack.com as well.

Regards,
Lucas

[pawel]

thank you Lucas.

We can switch to API and make some custom tools to deal with it, however, we would like to use the build in functionality whenever possible. It seems that out IT guys were able to hack ffmpeg to create videos the way we want. A pity we need to resolve to this in a commercial product... 

what other features differ between on-line and self hosted version?

[Lucas Correia]

In terms of functionality, the both versions are pretty much equal.

The only difference between the two is that encoding service used for encoding videos and images for review when uploaded to the web interface only works with the cloud version. For local installations, we ship with a simpler ffmpeg-based encoding approach for videos, and provide an example event listener for marking compatible images as "web reviewable".

Regards,
Lucas