Jump to content

Scheduled updates to ftrack media URLs

Recommended Posts

Happy Monday everyone! 👋

Andrew from ftrack support here, I wanted to let folks know of some upcoming maintenance we’re doing on November 14th to our media URLs. You can read the full details here 🛠️

🚨This maintenance will only affect. cloud-hosted sites who are connecting to ftrack behind a firewall / proxy server or doing any kind of studio side IP allow-listing

After this change, URLs that are served when accessing media (download, playback etc) will be different. Therefore if your studio meets the above criteria, you will need to update your allowed ranges to account for these new URLs 🔗 (info on what to update is described here)
We’re looking for studios who meet this criteria that we could test this with before the general maintenance. If you would like to enable the change early, please reach out to our team here and we can get this switched on for you 👍

If you have any questions don't hesitate to contact us. 


Link to comment
Share on other sites

This topic is now closed to further replies.
  • Create New...