Bruce

What would the location of the log file be, for Mac and Windows?

Just got this error testing it on a windows machine. File "C:\hostedtoolcache\windows\Python\3.7.9\x64\Lib\site-packages\cx_Freeze\initscripts\__startup__.py", line 113, in run File "C:\hostedtoolcache\windows\Python\3.7.9\x64\Lib\site-packages\cx_Freeze\initscripts\Console.py", line 15, in run File "source\ftrack_connect_installer\__main__.py", line 158, in <module> File "C:\hostedtoolcache\windows\Python\3.7.9\x64\lib\site-packages\ftrack_connect\__main__.py", line 183, in main File "C:\hostedtoolcache\windows\Python\3.7.9\x64\lib\site-packages\ftrack_connect\__main__.py", line 136, in main_connect File "C:\hostedtoolcache\windows\Python\3.7.9\x64\lib\site-packages\ftrack_connect\ui\application.py", line 209, in __init__ File "C:\hostedtoolcache\windows\Python\3.7.9\x64\lib\site-packages\ftrack_connect\ui\application.py", line 438, in login File "C:\hostedtoolcache\windows\Python\3.7.9\x64\lib\site-packages\ftrack_connect\ui\application.py", line 635, in loginWithCredentials File "C:\hostedtoolcache\windows\Python\3.7.9\x64\lib\site-packages\ftrack_connect\ui\application.py", line 648, in _location_configuration_finished File "C:\hostedtoolcache\windows\Python\3.7.9\x64\lib\site-packages\ftrack_connect\ui\application.py", line 496, in _setup_session

Ok, thanks. So on windows it should be fine then... The attached is my Mac. We have a number of different users and machines. Just wanted to make sure we solid before rolling out and then having issues across production department.

we are struggling to get the environment variable for the AWS working with the new 24.4 version of Connect. Any help or ideas would be awesome!

Hi @Lorenzo Angeli, pls can you assist us with the setup of Ftrack across multiple locations for one company. We have about 10users all working remotely. Would you be able to assist my self and Dima to do this please?

Hi Lorenzo, Thanks so much for the info and insight that you have been giving Dima. We really appreciate it.

Hi Team, we are looking to use S3 with Ftrack to store our main assets files on. Has the accessor api been sorted or is there another option for us to use. Our team is all remote based so using Ftrack Studio web based and would like the team to be able to access and store all assets centrally on S3. Please advise the best route.