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John

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Posts posted by John

  1. Hi Lorenzo it's correctly resolved for now but I have 2 questions:

    1. It seems that the resolver.py under ftrack-connect installation directory is not found by ftrack web. It works as expected after I put it under $FTRACK_EVENT_PLUGIN_PATH. Is this a normal behaviour?

    2. Now It works with the help of ftrack-connect. Without it the local session is fine but I failed to get it found by ftrack web. Any suggestion?

    Thank you.

  2. Thanks Lorenzo, it works after launching ftrack connect(don't know it has to be with connect before).

    Is there anyway I can get it work without ftrack-connect? We've wrapped all the publish/actions launcher entrace so except for this we don't need ftrack-connect. It would be great if there's a way we can do it without ftrack-connect. Cheers.

  3. Hello,

    I just attached a file as a component to a version but it shows up red in the browser. I did some googling and found this thread:

    forum.ftrack.com/topic/167-location-path-is-red/

    But it doesn't solve my problem.

    The structure I used can be reproduced using: (Sorry the real code is inside intranet I have no way to bring it out):

    class ConfigurationiStructure(StandardStructure):
      def _get_parts(self, component):
        return ['play', 'asset_a', 'v003']

    And the way I'm using the structure is,

    location.structure = ConfigurationStructure()
    version.create_component(
      r'd:\test_upload.jpg',
      {'name': 'ftrackreview-image'},
      location=location
    )

    Also I noticed that when I click Review button in the component, the review page shows up but with an error "A server error occurred. Please try again or contact support.” and it fails to load any media.

    Any help would be appreciated

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