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JPrydz

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Posts posted by JPrydz

  1. Hi,

    The filter that you need requires multiple queries.
    And the web gui can't handle that, at the moment.
    This is something that we are aware of and that's being discussed.
    Can't giva any guarantees, but hopefully we could get even better possibilities for queries in future release(s)of ftrack.
    In the meantime, as mentioned by Julian, you could use the API.

    Regards,
    Johan

  2. Hi Julian,

    It is currently not possible to customize the create project dialog using configuration.
    You can however replace the create project dialog using a custom action:
    https://help.ftrack.com/en/articles/1040523-configuring-server-options#override-the-default-create-project-behavior
    It is technically possible to build a custom create project dialog using the default as a base, as that is open source.

    Regards,
    Johan

  3. Hi Paulo,

    North Star shouldn't be added to the project in that way (because of the role).
    But should get access to the project when tasks are assigned to that account.
    If you assign a task to this account, do you see it in the list of people on the project?

    When you assign/unassign tasks to this account, do you get notifications?

    Regards,
    Johan

  4. Hi John,

    The "Group by" is not customizable at the moment.
    But a change of this behaviour has been up for discussion.
    So I have added your feedback to that task.

    In the meantime, would the "Shots view" in the spreadsheet help you in any way?
    Or maybe a filter?
    Not sure exactly how you would like it to display?

    Regards,
    Johan

  5. Hi Paulo,

    I verified this according to your settings and it works like it should in my environment.
    So the configuration looks good so far.
    Could you verify the settings for the project team?
    North Star should be in the list on the tab Project Access as long as tasks are assigned to that account.
    Also verify the settings on the tab Organize team.
    And just to verify,  could you go into System settings/Workflow/Task boards and verify that "Not started" status is set for one of the columns.
    I think that you should still see number of tasks even if that is not set, but please look at that as well.

    When you assign/unassign tasks to this account, do you get notifications?

    Regards,
    Johan

  6. Hi Tony,

    You can have multiple connections against the Eventhub.
    Are you having multiple scripts using connections against the hub?
    With the same account being used for the connections?
    We recommend passing auto_connect_event_hub=False when creating a session if the event hub is not going to be used:
    http://ftrack-python-api.rtd.ftrack.com/en/stable/api_reference/session.html#ftrack_api.session.Session
    We can look further into this, but need some more information.
    Would it be ok to continue in the support channel?

    Regards,
    Johan

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