task update event: changes empty

[Fernando]

Hello,

When I update a task assignee I can receive the following event:
 

{'action': 'update',
 'changes': None,
 'entityId': '8c59f5de-6465-4144-9296-8990728e2baa',
 'entityType': 'task',
 'entity_type': 'Task',
 'keys': ['userids'],
 'objectTypeId': '11c137c0-ee7e-4f9c-91c5-8c77cec22b2c',
 'parentId': 'b1278ca3-619c-4743-9252-ffcdfdf1509d',
 'parents': [{'entityId': '8c59f5de-6465-4144-9296-8990728e2baa',
              'entityType': 'task',
              'entity_type': 'Task',
              'parentId': 'b1278ca3-619c-4743-9252-ffcdfdf1509d'},
             {'entityId': 'b1278ca3-619c-4743-9252-ffcdfdf1509d',
              'entityType': 'task',
              'entity_type': 'Shot',
              'parentId': '98307db5-a299-4421-ac13-e6bdefb857d3'},
             {'entityId': '98307db5-a299-4421-ac13-e6bdefb857d3',
              'entityType': 'task',
              'entity_type': 'Sequence',
              'parentId': '571d57d2-0cad-4e38-9883-1707b81861ce'},
             {'entityId': '571d57d2-0cad-4e38-9883-1707b81861ce',
              'entityType': 'task',
              'entity_type': 'Folder',
              'parentId': 'b17dfa3f-fd34-47f2-b287-8978601c4f61'},
             {'entityId': 'b17dfa3f-fd34-47f2-b287-8978601c4f61',
              'entityType': 'task',
              'entity_type': 'Folder',
              'parentId': '5f90501e-1651-11ed-b371-4e9078e1c474'},
             {'entityId': '5f90501e-1651-11ed-b371-4e9078e1c474',
              'entityType': 'show',
              'entity_type': 'Project',
              'parentId': None}]}

While I can deduce from the 'keys' value that the userids were changed, the 'changes' value is empty. I was expecting the 'old' and 'new' assigned userids to be stored there.
Is there a way for me to retrieve the information of the old and newly assigned user?

Cheers,
Fernando

[Erik LaPlant]

Hi Fernando,

 

Thanks for reaching out. Old and new ids are stored in the "data" attribute.

 

I've posted a link to some event code examples below:

https://bitbucket.org/ftrack/workspace/snippets/ggyrb/api-example-working-with-events

 

Hope this helps,

Erik

[Fernando]

Hi Erik,

In your example you are accessing the user who made the change.
What I am actually looking for is the new and old assigned user to a task.

I now understand that I can find this information in the "appointment" add and remove event that also occur next to the task update entity within the event, but this is a very roundabout way of getting that info (I have to look at a different entity).
Shouldn't the new and old user id be in the task update entity since 'userids' is one of the keys?

Cheers,
Fernando

[Patrick Boucher ftrack]

Hi Fernando

you are correct that `appointment` record creations and deletions is where you should be looking. As for including the ids in the task's update event, I can log this as a feature request on your behalf.

Regards,
Pat

[Fernando]

Hi Pat,

It seems that the Update Task event isn't always generated when you change the assignee of a task (sometimes it is though). So while I would like to make it a feature request to add the old/new user ids in the changes of a Update Task event, it seems that it wont always work.
I guess I do indeed need to work with Appointment events instead.

Small side note: I never got a notification that you replied to my last message so my apologies for the late reply.

Cheers,
Fernando