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Alberto GZ

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Posts posted by Alberto GZ

  1. Thank you so much for replies.

    We have a third party application that gets data from ftrack database, now is stopped and point number 2 is still not working. It generates stalled jobs encoding image (jpg).

    However our pipeline is the same from Ftrack v3, then all was working right. Maybe limit of connections to the event server has been decreased for v4?

    1. When an user changes any task status, it's not automatically updated in any other browser, and it requires manually refreshed. This behaviour is using the same user.
    2. When uploading a version in any object or task, after message "File uploaded successfully" browser not show the thumb and is gray while not done refresh manually. http://prntscr.com/li8sd2
    3. Automatically populate thumbnails is not working now.
    4. When an user try to open a component, browsing in properties panel, Components panel is freeze showing "reload" icon. http://prntscr.com/li9k1c
  2. I have a code already given which is getting some data from FTrack. This data are custom attributes added to types and objects in the project. 

    I triying to get the value from a custom attribute added to project (root level of the project), replicating the code, but not works. 

    Query that I have seems is defined for get types and objects.

    From Ftrack api documentation I don't able to get the value of custom attribute.



  3. I would like to suggest the creation of one tool called FTrack Store. I put some mockups.

    The idea is a place like a hub to share different FTrack resources, like Actions, (and maybe in the furture Workflows, Views,...) and the possibility for developers to sell, for example its own Actions. As well as allow an easy way to install and remove it.

    Any feedback or comments are welcome!


  4. I want to get the value from a custom_attribute that is added to project, that I think is not a type either a object...

    My attempt is this:

    def get(self, project_id):
    	result = {
    		'extra_info': {
    			'legend': {},
    	custom_attrs = self.session.query(
    		'select config from CustomAttributeConfiguration where key is "{0}"'
    	legend = custom_attrs['custom_attributes']['project_legend']
        result['extra_info']['legend'] = legend


    There is possible do a query for name instead key for custom attributes?



  5. In our studio we would see useful a option to sorting in descendant all items inside a Client review, so the invitee in client session can see items sorted in this way when he joins the session.

    Currently we are sorting by hand dragging each one the items for each one Client reviews in each project. Maybe also would be good a global option in System settings > Review Settings.




  6. As FTrack admin/project manager if I write a note or comment as a reply for Client Review feedback comment, that client shoud be receive a notification by email?

    We have in admin/project manager>MyAccount>Notifications  and in System Settings>Notifications "Mail notification" added to Client review, but I think this option works in reverse direction. I mean, when client add a note o change the status, we will receive a notification by email, isn't?

    How works the notification system between FTrack users and ClientReview users (mail users)?

  7. 2 hours ago, Mattias Lagergren said:

    For the transfer step, what would the expected behaviour be if a user deleted a previous note? I guess not delete it but mark it as "Deleted by collaborator" or something like that?

    I think the most basic behaviour when a user edits a comment/note from a ClientReview portal, would be like a many forums.

    Then if user edits a comment already posted, in Ftrack/CR/TransferFeedback and in Inbox too, should be showing last modified with a text like: "edited by user at 11/05/2018 9:54am"

    If user delete a comment, maybe could be enough show a text "comment deleted by user" and updated the date.

    Alternative behaviour could be keep history of all modifications on comments, including showing deleted messages, them marked as "deleted comment". I think this can be more complex and I'm not sure if really can be absolute neccessary in this way for the most teams.

  8. I have some scripts with events, and I felt some differences due to starting mode these scripts. For example, when I run from terminal with

    python 'samplescript.py'

    script is running with a terminal window opened then after any time, script left run correctly.

    However, if I launch script from a .php with

    exec("python samplescript.py");

    python process is running, and script seems runs right forever.


    What would be the right way to wake a up a python script?


  9. I would like to suggest a couple of features for WebPlayer Review/Client Review.



    Autoplay video

    When user/customer select clip this control if video/sequence is autoplay.


    Timecode format

    Default format for timecode showed in playback bar. Non-dependant the web-browser cookies.

  10. 7 minutes ago, Denis Ivanov said:


    Is it possible to mass change the tasks status?

    Like to select all tasks inside the shot and make them from "Not Started" to "In progress"?


    You can do multiple selection of desired tasks, then change its status, (by double-click in any of them pencil icon). If need, also you can set this from Tasks view in spreadsheet, and use filters to take your best selection.

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