jonathan-v Posted February 14, 2014 Report Share Posted February 14, 2014 Hello, We are just now exploring ftrack review and love the concept.We have gotten it to work on our local server, but are encountering issues with saving the annotations to the notes. Error: Failed to save annotation We are hosting the mp4/webm files on a vm that is not on the same server as our ftrack server. Could this cause issues with annotations(or rather attachments to notes)?Do the attachments for notes/thumbnails etc have to be on the same server as ftrack?? All help is greatly appreciated!! Thanks,JV Link to comment Share on other sites More sharing options...
Carl Claesson Posted February 14, 2014 Report Share Posted February 14, 2014 Hi Jonathan, It sounds like you have a problem with the headers being sent from the server hosting the files.Have a look at this page under the section about 'HTTP Headers': http://support.ftrack.com/customer/portal/articles/1156767-encode-and-host-local-files Let me know if this helps. Cheers,Carl Link to comment Share on other sites More sharing options...
jonathan-v Posted February 17, 2014 Author Report Share Posted February 17, 2014 Thanks this does work. We were using an older version of chrome which was giving us issues. Thanks again. Link to comment Share on other sites More sharing options...
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