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ftrack review annotation saving failing


jonathan-v

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Hello,

 

We are just now exploring ftrack review and love the concept.

We have gotten it to work on our local server, but are encountering issues with saving the annotations to the notes. 

Error:  Failed to save annotation

 

We are hosting the mp4/webm files on a vm that is not on the same server as our ftrack server.  Could this cause issues with annotations(or rather attachments to notes)?

Do the attachments for notes/thumbnails etc have to be on the same server as ftrack??

 

All help is greatly appreciated!!

 

Thanks,

JV

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