Customized Email Subject
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3 posts in this topic

Hey Ftrack,

Our studios have a serious demand for being able to customize the email subjects for the studio. The subject of our emails which is generated by Ftrack currently reads "Jason there is a new note on ff..." Which is useless because there is no way to know what project or shot the note is pertaining to without opening the email. And when you are getting 30 emails with the same subject it's impossible to figure out which one you want and keep organized. I spoke to our R&D department and they say they have no control over it.

Please Help,

Jason

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Hi Jason, thank you for posting and welcome the forums.

On 26/07/2017 at 7:00 PM, jasonmbergman said:

Our studios have a serious demand for being able to customize the email subjects for the studio. The subject of our emails which is generated by Ftrack currently reads "Jason there is a new note on ff..." Which is useless because there is no way to know what project or shot the note is pertaining to without opening the email. And when you are getting 30 emails with the same subject it's impossible to figure out which one you want and keep organized. I spoke to our R&D department and they say they have no control over it.

In addition to the roadmap item there are already some changes in 3.5.4 that addresses this issue and makes the subject line less verbose: http://ftrack.rtd.ftrack.com/en/stable/release/release_notes.html#release-3.5.4

As an example the new note subject will be: New note on project / shot / task.

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