pritchardhobe Posted August 24, 2016 Report Share Posted August 24, 2016 Having an issue specific to a user where anything uploaded just gets stuck in a perpetual "UPLOAD", or if getting past upload then "ENCODING" loop and never gets correctly updated on the site. Just started seeing this in the past week or so and its not tied to general use but more seems tied to an individual user. Link to comment Share on other sites More sharing options...
Björn Rydahl Posted August 25, 2016 Report Share Posted August 25, 2016 Hi, sounds like something we need to look into, can you email our support with details of your account and the user having these issues. Thank you Link to comment Share on other sites More sharing options...
pritchardhobe Posted August 25, 2016 Author Report Share Posted August 25, 2016 Thanks for the quick reply. Have submitted to the support email. Link to comment Share on other sites More sharing options...
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