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Ftrack review and client review improvements


Flint

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HI, 

I have to say that I'm struggling a lot with implementing use of review option inside our studio for Supervisors and for clients as well.

Let me first explain a bit how we work at our studio so you get better understanding of my problems. 

90% of our workload is TVC. Timeframe for such projects range from 2 days to 3 months, but usually it is around a week to 10 days. 
Depending on the complexity I divide a commercial on shot and add tasks to those shots. If the project is very simple and done by 1 or 2 people, I usually just add tasks like
Compositing, 3d to the root of the project.  So my project structure goes from very simple to a complex one with many commercials in a project and a lot of ppl doing it at the same time. 

Problem starts when I want to review a commercial. Usually there is 1 main online / comp guy that gathers all assets from different shots, puts that into edit and outputs entire commercial at 
current state.  So he uploads the mov file into his task that is one of many.  

When I review that movie and add notes - all notes land into just that one task, and all other people don't have any idea about them. 

What would be good is to have an option of each note to redirect it to some other task within the project.

2nd thing is about client review - Our producers use it to gather client feedback on at the end of offline presentation - they upload the movie and do it live with the client on the side. 
Thing is that since offline is first part of the project quite often you don't have a project structure created by supervisor ( since we don't know exactly whats the brief ). 

That means that all the feedback and notes cannot be published into ftrack tasks - This is where the "redirect" option would be awesome. 
Without it our producers have to do it 2-3 times - one for the client, and then later on after the structure is created. 

Another thing is to be able to change the order of the notes that are added - Sometimes we jump from shot 1 to 9 in notes, then get back and write notes for shot no 2. That way they are not chronological based on edit. That is very hard for our clients to digest, and it would be easier for our artist to dig into if our producers had an option to change the order to correct one. 

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Hi, thanks a lot for taking the time to write this down. We really appreciate this feedback.

There are two related feature requests that comes to my mind:

http://forum.ftrack.com/index.php?/topic/519-sequence-review/

http://forum.ftrack.com/index.php?/topic/427-transfer-notes-to-another-shot/

We also have a roadmap where you can vote for features: https://trello.com/c/llag8b0x/54-transfer-client-notes-to-another-entity

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