Uploading files to ftrack from the web interface problem!

[Jason.Feng]

Uploading files to ftrack from the web interface is easy and a powerful way of sharing your documents, videos, images and other media. Read the article Sharing files from the web interface to learn more on how to upload files to ftrack. Video and image material is automatically encoded to allow online reviewing of your work, see Uploading media for review for an overview.

Hi, support

I have installed the local version of ftrack enterprise. but i have an issue for uploading files to ftrack ftrom the web interface.

but the ftrack local version, the MOV, MP4 can be transcoding, and JPG, PNG or other image formats can not be transcoding, why?

[Björn Rydahl]

Hi,

for cloud hosted versions of ftrack we use external services that handle encoding of videos and images. But for local installations that is not possible.

You have probably seen that you can install ffmpeg on the server to handle video:
http://ftrack.rtd.ftrack.com/en/latest/administering/managing_local_installation/configuring_ffmpeg.html

But images are not yet handled. We will be supporting images in the future, but for now you would have to setup an event listener and convert to image yourself. Here is an example on how that can be done:

https://bitbucket.org/snippets/ftrack/L6dKr

Note that this is a simple example, but could quite easily be extended to do actual conversion of other image types than what a browser supports.

Cheers

 

[Jason.Feng]

1 hour ago, Björn Rydahl said:

Hi,

for cloud hosted versions of ftrack we use external services that handle encoding of videos and images. But for local installations that is not possible.

You have probably seen that you can install ffmpeg on the server to handle video:
http://ftrack.rtd.ftrack.com/en/latest/administering/managing_local_installation/configuring_ffmpeg.html

But images are not yet handled. We will be supporting images in the future, but for now you would have to setup an event listener and convert to image yourself. Here is an example on how that can be done:

https://bitbucket.org/snippets/ftrack/L6dKr

Note that this is a simple example, but could quite easily be extended to do actual conversion of other image types than what a browser supports.

Cheers

 

very thx!