Aleksander Posted October 23, 2013 Report Posted October 23, 2013 Hope I don't misunderstand notification system, but it doesn't seem like we get email notifications when we change a tasks status from "in progress" to "pending review".
Carl Claesson Posted October 23, 2013 Report Posted October 23, 2013 Ok. And you have your notification settings set to send mail on task status updates? Under "User Menu -> Settings -> Notifications".Do you receive e-mails on any other events?
Aleksander Posted October 23, 2013 Author Report Posted October 23, 2013 We get notifications by email when somehow comment on tasks, but not on task status change. Would be great if the the manager gets notified when a task goes from "in progress" to "pending review" I'm attaching both my accout settings and the ftrack settings
Carl Claesson Posted October 23, 2013 Report Posted October 23, 2013 The settings looks ok. All assigned users and managers should receive notifications.I'll look into this and get back to you. ** No issues found and resolved in external support case.
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