Done Notification for Client Review Notes

[Dimitre I. 4]

Hey Guys,

 

Maybe this already exists and I just haven't found it, but is there a way to get a notification when a client is finished with a review session. Currently I have to keep checking the review session and click on 'Transfer Feedback'. It would be great if there is an automatic way of alerting an admin of new client notes.

 

Thanks!

[Lucas Correia 35]

Hi,

 

It is currently not possible to get notifications when notes are written in a client review session. It is something we have on our backlog of things we want to improve with client review.

 

Regards,

Lucas

[jacobslutsky 1]

Hello,

   Has this functionality been added yet?  Would be really great to have - we use the client review quite a bit and would be very helpful to have this notification active.

Thanks,

-Jake

[Carl Claesson 13]

Hi Jake,

 

Notifications for notes and status updates in a client review are available from version 3.1.3 of ftrack.

See release notes and the read more link: http://ftrack.rtd.ftrack.com/en/latest/release/release_notes.html#release-3.1.3

 

The notifications are currently sent to the person that created the review session.

 

Cheers,

Carl

[Anthony Kramer 18]

Hi Carl,

We would like to have more control over who gets these notifications. Often the list is created or cloned by a production assistant, or someone who doesn't transfer the notes. Also would like to notify multiple people. Ideally we would like to send notifications to anyone with certain "roles" on the project to get notified, namely the producers and vfx supervisors since they ultimately are the ones who will transfer that feedback to the artists.

-Anthony

[Lucas Correia 35]

Hi Anthony,

The production assistant should be able to add anyone that should receive notifications (clients and producers/supervisors) as collaborators on the review session. That way, they will be notificated when new comments are added to the review session.

Regards,
Lucas