Mails will not be sent. email notifications error.

[Vastudio]

below error messages in /tmp/ftrack_reg_worker_00.log file.

 

Mails will not be sent.

 

But Diagnostics mail test is no problem.

 

 

 

/******************* Start **********************/

Worker Id: 5d694758-ad97-11e4-9d13-0025901af7ce

Event Type: check_all_notifications

Timestamp: 2015-02-06 09:45:40.120845

-------------- Event specific data ---------------

Check all notifications

http://localhost

############### SENT MAIL EXCEPTION:  2015-02-06 09:45:40.154218

Traceback (most recent call last):

  File "/opt/ftrack/python/lib/python2.6/site-packages/FTServer-3.0.9.4173-py2.6.egg/ftserver/lib/fog/worker.py", line 91, in callback

  File "/opt/ftrack/python/lib/python2.6/site-packages/FTServer-3.0.9.4173-py2.6.egg/ftserver/lib/fog/scripts/check_all_notifications.py", line 11, in run

  File "/opt/ftrack/python/lib/python2.6/site-packages/FTServer-3.0.9.4173-py2.6.egg/ftserver/lib/fog/NotificationHelper.py", line 273, in checkAll

  File "/opt/ftrack/python/lib/python2.6/site-packages/FTServer-3.0.9.4173-py2.6.egg/ftserver/lib/fog/NotificationHelper.py", line 290, in triggerMail

  File "/opt/ftrack/python/lib/python2.6/urllib2.py", line 126, in urlopen

    return _opener.open(url, data, timeout)

  File "/opt/ftrack/python/lib/python2.6/urllib2.py", line 391, in open

    response = self._open(req, data)

  File "/opt/ftrack/python/lib/python2.6/urllib2.py", line 409, in _open

    '_open', req)

  File "/opt/ftrack/python/lib/python2.6/urllib2.py", line 369, in _call_chain

    result = func(*args)

  File "/opt/ftrack/python/lib/python2.6/urllib2.py", line 1181, in http_open

    return self.do_open(httplib.HTTPConnection, req)

  File "/opt/ftrack/python/lib/python2.6/urllib2.py", line 1156, in do_open

    raise URLError(err)

URLError: <urlopen error [Errno 111] Connection refused>

 

------------------ Timer -------------------------

                0:00:00.034344

/******************* End ************************/

 

Thanks.

[Björn Rydahl]

Hi,

 

this is a worker thread trying to ping back to the main web server at http://localhost

 

Is that not possible for some reason?

 

Kind regards

[Vastudio]

How can I change the address 'http://localhost' ?

Even though I try to change the configuration settings in ftrack.ini, the address above does not change.

Thanks.

[Björn Rydahl]

This issue has been resolved through a support case. If anyone else have similar issues please contact our support directly.

 

Kind regards