MWoodin Posted December 23, 2022 Report Share Posted December 23, 2022 Hi, I've downloaded ftrack connect on my windows machine. However when I try and switch contexts the program crashes. This seems to only be happening on my windows installation. I've downloaded on linux and this behaviour doesn't happen. Thanks, Mitchell Link to comment Share on other sites More sharing options...
Andrew Lawrence Posted December 23, 2022 Report Share Posted December 23, 2022 Hi @MWoodin thanks for for writing in here and apologies for the issue you are seeing here. In order to dive in to this we'll need to get a bunch of specific info from you (including logs). As this contains info relating to your machine, would you mind dropping an email to support@ftrack.com with the following: * A copy of the ftrack connect logs * Does this happen just for your user or all users? * Does this happen for any task when switching context, or just specific tasks? If you could send that info over to us we'll get it looked at. Cheers, Andrew Link to comment Share on other sites More sharing options...
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