Donna Lanasa Posted November 8, 2021 Report Share Posted November 8, 2021 When trying to upload a 4k DNxHD movie to ftrack.server, I continue to see this error messageERROR - Failed to transfer component <FileComponent(907c8975-3101-429e-9f62-2ae7b04ef669)> data to location <ServerLocation("ftrack.server", 3a372bde-05bc-11e4-8908-20c9d081909b)> due to error:b' '('Connection aborted.', ConnectionResetError(10054, 'An existing connection was forcibly closed by the remote host', None, 10054, None))b' 'Transferred component data that may require cleanup: []The file is approx 6GBIf I use the web UI to create a version it works without error Link to comment Share on other sites More sharing options...
Daniel Fleming Posted November 9, 2021 Report Share Posted November 9, 2021 Hi Donna, Thanks for writing in. can i confirm when you use the web ui with the same video file it encodes correctly without error? but when using the API you get the aforementioned error. is this correct? Regards, Daniel Link to comment Share on other sites More sharing options...
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