ftrack Go no longer on the App store
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6 posts in this topic

Is ftrack Go still a thing? I'd love to have a way to check in on my ftrack instance on the go, but it seems like the link to the Google Play store is dead and it doesn't come up in search results.

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Hi Aaron,

Thanks for reaching out. I am very sorry for the delay.

The mobile app is no longer supported, so it has been removed from the app stores. However you may still use it if you have it installed on your mobile device. The client review experience is mobile friendly - one can watch media, make notes, annotate frames etc., just like on a desktop. In short, you can not track project progress etc. in a mobile-friendly version at this point in time.

Please let support (at) ftrack (dot) com know if you have any tech. questions.

Have a nice day, stay safe!

Best regards from Madrid,

Dan

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4 hours ago, Dan Tennant-Ralphs said:

The web app is mobile friendly

As a user I would disagree with this. It may be OK on an ipad, but since there don't seem to any concessions to the smaller screen size it is pretty difficult to use on a phone.

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On 10/19/2020 at 4:58 PM, Jed Frechette said:

As a user I would disagree with this. It may be OK on an ipad, but since there don't seem to any concessions to the smaller screen size it is pretty difficult to use on a phone.

Sorry for the confusion I caused, Jed. The review functionality should be quite mobile friendly; that is to say for ftrack Review and the external review sessions for ftrack Studio. I hope that helps.

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