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Bid days column incorrect until expanded


krets

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Posted

Hello,

One of our producers pointed out an issue in the task view for bid days. The summary in the top row is correct, but the sequence or shot rows will display 0.00 until the a shot has been expanded. It is easy to identify these potentially inaccurate sequences by looking at the status column.

After the bid days data is loaded it can be flushed by clicking "Refresh spreadsheet manually". 

I was hoping to use the "Expand all" option as a work-around, but that raises an error: "Cannot expand all rows. Please filter or expand manually".

Is this a known bug?
Is there a way to load all data on demand?

I would suggest not displaying anything if the data is not loaded rather than 0.00, as it can be misleading and add confusion to large projects.

I've attached some screenshots of this phenomenon.  
ftrack version: 4.3.5.111

Thanks,
Jesse

task_view_002.png

task_view_001.png

Posted

Hi! I agree and can see that this is confusing. We will look into clarifying what is happening; for larger projects the bid, worked, +/-, status progress and other columns are not actually loaded until you expand something. This is for performance reasons but does also impact the summaries.

We will see if we can make this clear and show something else instead of "0.0".

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