Encoding media with exr sequences

4 posts in this topic

Hi there,

When I tried to generate a reviewable video using 

version.encode_media('d:/beauty/lgt.beauty.%d.exr [1001-1003]')

I got an exception:

File "V:\TD\thirdparty_packages\ftrack_api\session.py", line 2288, in encode_media
  result = self.call([operation])
File "V:\TD\thirdparty_packages\ftrack_api\session.py", line 1654, in call
  raise ftrack_api.exceptipn.ServerError(error_message)
ServerError: Server reported error: AttributeError('NoneType' object has no attribute 'filetype')

If I call it using one frame it works. i.e

version.encode_media('d:/beauty/lgt.beauty.1001.exr')	# good

I also tried using ftrack-connect, it uploaded without problem but didn't generate the reviewable component. And I didn't manage to find any relevant log from ftrack log files.

By the way it works fine with .mov file.

Any thoughts? Thanks.


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