John Posted October 8, 2019 Report Share Posted October 8, 2019 Hi there, When I tried to generate a reviewable video using version.encode_media('d:/beauty/lgt.beauty.%d.exr [1001-1003]') I got an exception: File "V:\TD\thirdparty_packages\ftrack_api\session.py", line 2288, in encode_media result = self.call([operation]) File "V:\TD\thirdparty_packages\ftrack_api\session.py", line 1654, in call raise ftrack_api.exceptipn.ServerError(error_message) ServerError: Server reported error: AttributeError('NoneType' object has no attribute 'filetype') If I call it using one frame it works. i.e version.encode_media('d:/beauty/lgt.beauty.1001.exr') # good I also tried using ftrack-connect, it uploaded without problem but didn't generate the reviewable component. And I didn't manage to find any relevant log from ftrack log files. By the way it works fine with .mov file. Any thoughts? Thanks. John Link to comment Share on other sites More sharing options...
John Posted October 10, 2019 Author Report Share Posted October 10, 2019 Hello, any one has any clue? Link to comment Share on other sites More sharing options...
Lorenzo Angeli Posted October 10, 2019 Report Share Posted October 10, 2019 Hi @John, encode_media does not currently support image sequences, only singe image or movies . you can find more information about this method here hope it helps. L. Link to comment Share on other sites More sharing options...
John Posted October 14, 2019 Author Report Share Posted October 14, 2019 Thanks. I don't think it's mentioned anywhere in the document though. Link to comment Share on other sites More sharing options...
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