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Ftrack Go for Android


Julia B

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Hello!

We are unable to connect to our server on the Android ftrack go app. It is similar to other issues other users are experiencing on the play store, we input our sever name, and then the app turns white... and is never able to load. Are you guys looking into these issues? Will we get an app update soon?

Thanks,

Julia

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A fix has been found!

I had typed the URL without "https://" before our company's custom URL. With the complete URL entered it will navigate to the individual user login page, but without, You'll be taken to an unresponsive white page.

Thanks for your response Johan!

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  • 1 month later...

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