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No registry for edited or removed comments in Client Reviews


Alberto GZ

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Posted

In a Client Review portal, as a client I can edit and remove a comment that I have done, but in FTrack/Client Reviews/TransferFeedBack, as well as in messages in FTrack/Inbox, no registry is showed for edited/removed message.  There is possible configure something to fix this behaviour?

Posted

Hi, thank you for reporting this. It is not something that we cover right now.

For the transfer step, what would the expected behaviour be if a user deleted a previous note? I guess not delete it but mark it as "Deleted by collaborator" or something like that?

Posted
2 hours ago, Mattias Lagergren said:

For the transfer step, what would the expected behaviour be if a user deleted a previous note? I guess not delete it but mark it as "Deleted by collaborator" or something like that?

I think the most basic behaviour when a user edits a comment/note from a ClientReview portal, would be like a many forums.

Then if user edits a comment already posted, in Ftrack/CR/TransferFeedback and in Inbox too, should be showing last modified with a text like: "edited by user at 11/05/2018 9:54am"

If user delete a comment, maybe could be enough show a text "comment deleted by user" and updated the date.

Alternative behaviour could be keep history of all modifications on comments, including showing deleted messages, them marked as "deleted comment". I think this can be more complex and I'm not sure if really can be absolute neccessary in this way for the most teams.

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