Luigi Posted November 23, 2017 Report Share Posted November 23, 2017 If a custom attribute is created for a user, if manual sorted in the custom attribute settings, it will disappear from the user profile (user info list). Link to comment Share on other sites More sharing options...
Mattias Lagergren Posted November 24, 2017 Report Share Posted November 24, 2017 Hi Luigi, this sounds like a bug - could open a support case by emailing support[at]ftrack.com and include screenshot/steps to reproduce. Thanks! Link to comment Share on other sites More sharing options...
Luigi Posted November 24, 2017 Author Report Share Posted November 24, 2017 mail sent Link to comment Share on other sites More sharing options...
Den Serras Posted November 27, 2017 Report Share Posted November 27, 2017 We had a similar problem with custom user attributes which they fixed in the big release last month. I would not that I am not able to reproduce your issue, Luigi. Link to comment Share on other sites More sharing options...
Luigi Posted November 28, 2017 Author Report Share Posted November 28, 2017 we tested it on two different recent versions of ftrack version 3.5.11.4590 AND on the older 3.5.6.4561 the issue is the same in both Link to comment Share on other sites More sharing options...
Mattias Lagergren Posted November 29, 2017 Report Share Posted November 29, 2017 Thank you for the update Luigi, I will continue investigating this and update your support case. Link to comment Share on other sites More sharing options...
Remus Avram Posted November 26, 2018 Report Share Posted November 26, 2018 As reference this issue has been fixed. Tested in Ftrack version 3.5.21.4617 Link to comment Share on other sites More sharing options...
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