Luigi Posted November 8, 2017 Report Share Posted November 8, 2017 ftrack provides in the version view to change the status of the version and of the related task. By changing the status of the version ftrack is saving the new status By changing the ststus in the same view of the task status, ftrack is first saving it and then re switching to the old status. In the Activities of the task the last activity is the change of the status, but there is no info from ftrack that he change the status back. e.g. I have on activities the new status changed to "Client Approved" and the status still (again) on "Sent to client" Link to comment Share on other sites More sharing options...
Luigi Posted November 28, 2017 Author Report Share Posted November 28, 2017 Any suggestions what is going wrong here? Link to comment Share on other sites More sharing options...
Mattias Lagergren Posted November 29, 2017 Report Share Posted November 29, 2017 Hi Luigi, do you have any event listeners that are triggering status changes based on events? Could something like that cause this issue? Link to comment Share on other sites More sharing options...
Luigi Posted December 15, 2017 Author Report Share Posted December 15, 2017 Yes, we have. But as I understand the event system from ftrack, the event is emitted after the change has been done. This means it should appear in the activities. E.g. the activity of our "ftrack" user which is changing the status back if the user is not allowed. Link to comment Share on other sites More sharing options...
Mattias Lagergren Posted December 18, 2017 Report Share Posted December 18, 2017 Hi Luigi, that is correct. The previous behaviour of ftrack was to aggregate a lot changes under one entry, but that has now changed so all changes should be displayed. Could you record a video of this behaviour and open a support-case for this? Link to comment Share on other sites More sharing options...
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