tokejepsen Posted October 24, 2017 Report Share Posted October 24, 2017 Hey, In the documentation; http://ftrack.rtd.ftrack.com/en/stable/using/reviewing/client_reviews/using_review_sessions.html, it says frame stepping is supported but its not working for us. Link to comment Share on other sites More sharing options...
Mattias Lagergren Posted October 25, 2017 Report Share Posted October 25, 2017 If you click left / right arrows it doesn't step between frames? Which browser / OS are you using? Link to comment Share on other sites More sharing options...
tokejepsen Posted October 25, 2017 Author Report Share Posted October 25, 2017 39 minutes ago, Mattias Lagergren said: If you click left / right arrows it doesn't step between frames? Which browser / OS are you using? Left/right arrows does not work. Spacebar for stop/start, and Ctrl+Shift+Left/Right arrow for next/previous items works. This is on Chrome on Windows. Link to comment Share on other sites More sharing options...
tokejepsen Posted October 25, 2017 Author Report Share Posted October 25, 2017 Its only in the client review sessions. The web player works with frame stepping. Link to comment Share on other sites More sharing options...
Lucas Correia Posted October 26, 2017 Report Share Posted October 26, 2017 Hi, Are you testing with the same version in both client review and internal review / web player? Does the component named ftrackreview-mp4 on the version contain the correct metadata? It should include something like this: ftr_meta: {"frameRate": 25.0, "frameIn": 0, "frameOut": 15.0} Regards, Lucas Link to comment Share on other sites More sharing options...
tokejepsen Posted October 26, 2017 Author Report Share Posted October 26, 2017 47 minutes ago, Lucas Correia said: Are you testing with the same version in both client review and internal review / web player? Yup, the same version can't be frame stepped in client review, but can be frame stepped in the web player. 57 minutes ago, Lucas Correia said: Does the component named ftrackreview-mp4 on the version contain the correct metadata? Yeah, its got the metadata (see attachement). Although the frame in/out are not floats. Would that matter? Link to comment Share on other sites More sharing options...
Björn Rydahl Posted November 22, 2017 Report Share Posted November 22, 2017 Hi Toke, the metadata need to reflect the actual frames in the video, not including any padding you work with in the studio. So starting from 0 instead of 1001. Cheers Link to comment Share on other sites More sharing options...
tokejepsen Posted November 23, 2017 Author Report Share Posted November 23, 2017 16 hours ago, Björn Rydahl said: Hi Toke, the metadata need to reflect the actual frames in the video, not including any padding you work with in the studio. So starting from 0 instead of 1001. Cheers You are right! Setting it to the videos frame range made it work in the client review session. Link to comment Share on other sites More sharing options...
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