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Found 6 results

  1. I was following the instructions for configuring Sentry for error monitoring, but when I restarted the server I kept getting "ValueError: Invalid Sentry DSN" in my logs and the server refused to start. It turns out that in the Client Keys section of my Sentry project, I need to hit the "Show deprecated DSN" link in order to show the DSN that includes the secret. Apparently newer Sentry clients no longer require having the secret in the URL, which is why Sentry lists it as deprecated. It would be useful to specify in the instructions that the deprecated DSN is required in order to avoid confusion.
  2. Hello! We are unable to connect to our server on the Android ftrack go app. It is similar to other issues other users are experiencing on the play store, we input our sever name, and then the app turns white... and is never able to load. Are you guys looking into these issues? Will we get an app update soon? Thanks, Julia
  3. Hi all, is it possible to add custom services in "Diagnostics -> Server status and statistics" in order to check if another service related to ftrack is running? Cheers!
  4. Hi, I've created custom actions, but i've no way to change the icons displayed by the server. How am i supposed to do ? (Ftrack is hosted in local) Regard
  5. Hello, We just started using ftrack and are testing it, so this is probably a noob question I just tried to install the extension for Photoshop. But when I click on Publish, it says Error: Unable to publish; Not connected to event server. Also when choosing an Action on the website I dont get Photoshop as an option. In the Photoshop extension debug info it says this: I also use Maya. Maya works. The thing is I got Maya installed on my C: drive , but all Adobe Programms are installed on my E: drive. I think ftrack connect doesnt find my Adobe programms, because they are not installed in the C drive? How do I tell ftrack connect to look for programms also installed on my E: drive? Or where do I change those settings from the debug info (user, entityId and entityType) ?
  6. artemple

    Starting Ftrack

    Thank you I found the answer to my question.