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Found 6 results

  1. Our company has recently started making a move from ProofHQ to Review, but people have having trouble when notifying others, starting from about 2 weeks ago. As far as I'm aware this is only happening with Review and not Studio. This is from one of the producers: It appears to affect both the website notifications as well as emails, but it's very inconsistent and affects different people each time. The producers are having to write separate emails to follow up since they can't currently rely on the notifications. Is this likely something on our end or not? I've attached a couple of images to show the invites are saying they've sent, and the users notification settings are as expected.
  2. It would be most useful to be able to have clips plays through when loaded into the client review the same as in Web Player. An option to move to next clip in options drop down, so would have: loop, single play and play next.
  3. Probably a big ask from a technical perspective but an incredibly useful feature in Review would be to wipe between two loaded versions in Ftrack Web Player. If wiping isn't possible, even a key press to quickly switch from version A to version B during playback would be helpful.
  4. Good afternoon, we would like to use the Autodesk RV Player to review AssetVersions linked to a task. These are opened by launching the corresponding hook via web-ui on a selected task. "ftrack_rv_api.py", which comes with the ftrack-plugin for RV, loads two widgets from ftrack (images added as attachments). We noticed, that the 'versions' tab is not showing other versions, if the AssetVersions linked to the task, have different names. As soon as the names is equal and only the 'verion'-field for the AssetVersion differs, the version-field in the RV-widget works as expected. The problem is, that we need our renderings to have the version as part of the filename, resulting in a broken widget, that never shows possible other versions. Is there a way to have assets/assetversions beeing named without our version-tag but the filenames still contain them? So that reviewing with rv would give us a list of versions? We well keep playing around with this, thank you for any hints? Tim
  5. Hi! The main image format we use on our projects is the exr (as a lot of other studios I believe). We also sometimes use tga files too. Unfortunately, it seems that those formats are not compatibles with Ftrack : they have no thumbnails, and they are not playable in reviews. According to this thread and the documentation, the only supported file format are .png and .jpg. Do you think the support of other image format - especially those that are widely used in the industry - could be added to the upcoming functionalities? Thanks!
  6. Hi, if I'm not mistaken (I have made several tests) when playing a version (either by playing it directly on Ftrack on in a session review), the file played in the web player is not the original deposited file but the mp4 preview version encoded by ftrack. I suppose that the aim is to save bandwidth, but this can be inconvenient as a client will not see the original file but a lower quality one. Would this be possible to chose which version is played, both directly in Ftrack and in a client review?
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