Search the Community

Showing results for tags 'client feedbacks'.



More search options

  • Search By Tags

    Type tags separated by commas.
  • Search By Author

Content Type


Forums

  • Company news
    • General announcements
  • ftrack Studio (main app)
    • General discussion
    • Feature requests
    • API
    • Help
    • Actions and Widgets
    • ftrack Go
  • ftrack Review
    • General discussion
    • Feature requests
    • Help
  • Connect and plugins
    • General discussion
    • Connect package releases
    • Feature requests
    • Help
    • Connect plugins releases
  • Advisory Forum
  • Tech preview
    • API
    • New integrations
    • Studio overview
    • ftrack Review

Categories

There are no results to display.


Find results in...

Find results that contain...


Date Created

  • Start

    End


Last Updated

  • Start

    End


Filter by number of...

Joined

  • Start

    End


Group


AIM


MSN


Website URL


ICQ


Yahoo


Jabber


Skype


Location


Interests

Found 2 results

  1. I am using the ftrack API to add a note to a shot, and I would like it to exactly emulate what happens when you get client feedback from a client review. I am able to create the note, add components (attachemnts) and set it to a "Client feedback" category, which gets me nearly there. However the "create_note()" function requires an "author" argument and I don't quite understand this. The author apparently needs to be an ftrack user, however I would like to tie this note to be from an arbitrary client who does not have a license (I am generating the note content separately from a sort of custom Review Session). I've queried an existing client feedback note to see how the author is set and where it stores that information, but it seems that the author is just the user that ran the "Transfer feedback" action on the client review, and I cannot find where it stores the client's identity at all. So basically my questions are two: first, how do you create a "Client feedback" note without using an existing ftrack user as the author. And second, where do you set the client's name on the note so that it shows up in the ftrack GUI with the client's name? Here are some code snippets: def add_note_to_task(task, author, note_string, category='Client feedback'): # get note category note_category = session.query('NoteCategory where name is "{}"'.format(category)).first() # create note note = task.create_note( note_string, author=author, # <---- so... what to do here? category=note_category ) def query_existing_note(): shot = session.query("Shot where name is '{}'".format("Name of shot that you know has client feedback")).one() asset_version = session.query("AssetVersion where asset.parent.id is '{}'".format(shot['id'])).first() notes = asset_version['notes'] print(dict(notes[0])) # ^^ nothing in here seems to indicate who the client "author" is... # this does however have an "author" key, which seems to just be the ftrack user # who merged this from the client review. # So how does ftrack know who the client is?
  2. Hi, Is it possible to convert a note from a client to a checkable note when this one is transferred from the review session? Allowing the artist to check the feedback as done/completed. It will help to know where we are in the comment especially if the artist is not at the office and another is keeping up the work. Thanks