John Kalaigian

Hello Patrick, Thanks for following up. I did uninstall all prior RC installations, as well as removed any files in my AppData\Local\ftrack directories, before installing that same version you provided. I was able to launch connect 2.0.0 without any issues. I was chatting with Lorenzo about this yesterday on slack, especially after I was successful of running connect 2.0.0 following the install. However, as of today following a restart to my system I'm encountering the same error once again: File "C:\Python\Lib\site-packages\cx_Freeze\initscripts\__startup__.py", line 113, in run File "C:\Python\Lib\site-packages\cx_Freeze\initscripts\Console.py", line 15, in run File "source\ftrack_connect_package\__main__.py", line 194, in <module> File "C:\Python\lib\site-packages\ftrack_connect-2.0.0-py3.7.egg\ftrack_connect\__main__.py", line 139, in main File "C:\Python\lib\site-packages\ftrack_connect-2.0.0-py3.7.egg\ftrack_connect\ui\application.py", line 367, in __init__ File "C:\Python\lib\site-packages\ftrack_connect-2.0.0-py3.7.egg\ftrack_connect\ui\application.py", line 503, in login File "C:\Python\lib\site-packages\ftrack_connect-2.0.0-py3.7.egg\ftrack_connect\ui\application.py", line 647, in loginWithCredentials File "C:\Python\lib\site-packages\ftrack_connect-2.0.0-py3.7.egg\ftrack_connect\ui\widget\configure_scenario.py", line 42, in __init__ File "C:\Python\lib\site-packages\qtawesome\__init__.py", line 188, in icon File "C:\Python\lib\site-packages\qtawesome\iconic_font.py", line 347, in icon File "C:\Python\lib\site-packages\qtawesome\iconic_font.py", line 397, in _parse_options File "C:\Python\lib\site-packages\qtawesome\iconic_font.py", line 431, in _get_prefix_chars What is strange is that I do not have my python installed in C:\Python, nor do I have the packages listed in this stack trace.

Thank you for the add @Lorenzo Angeli!

Could you kindly add john.kalaigian@hellohornet.com as well. Thank you!

Greetings, I encountered the following error after installing Connect 2.0.0rc6: File "C:\Python\Lib\site-packages\cx_Freeze\initscripts\__startup__.py", line 113, in run File "C:\Python\Lib\site-packages\cx_Freeze\initscripts\Console.py", line 15, in run File "source\ftrack_connect_package\__main__.py", line 194, in <module> File "C:\Python\lib\site-packages\ftrack_connect-2.0.0rc6-py3.7.egg\ftrack_connect\__main__.py", line 139, in main File "C:\Python\lib\site-packages\ftrack_connect-2.0.0rc6-py3.7.egg\ftrack_connect\ui\application.py", line 367, in __init__ File "C:\Python\lib\site-packages\ftrack_connect-2.0.0rc6-py3.7.egg\ftrack_connect\ui\application.py", line 503, in login File "C:\Python\lib\site-packages\ftrack_connect-2.0.0rc6-py3.7.egg\ftrack_connect\ui\application.py", line 647, in loginWithCredentials File "C:\Python\lib\site-packages\ftrack_connect-2.0.0rc6-py3.7.egg\ftrack_connect\ui\widget\configure_scenario.py", line 42, in __init__ File "C:\Python\lib\site-packages\qtawesome\__init__.py", line 188, in icon File "C:\Python\lib\site-packages\qtawesome\iconic_font.py", line 347, in icon File "C:\Python\lib\site-packages\qtawesome\iconic_font.py", line 397, in _parse_options File "C:\Python\lib\site-packages\qtawesome\iconic_font.py", line 431, in _get_prefix_chars Whereas my python path is set to: C:\Python310, I did not encounter this issue with 2.0.0rc5. Best, John