Hey Andrew,
I'm the only user on the account, so I haven't been able to try from another user's log in
I'm using a 2017 MacBook Pro, but I also tried installing and logging in on a 2019 Mac Pro and yes, encountered the same result
The OSX version on the MacBook Pro is 12.0.1 - the Mac Pro is also running this same OSX version - so this could potentially be the problem? I do have access to a PC as well that I can try to log in on