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  1. I have not tried the first solution. The second one does not work. I found a solution to this. session.reset() Using session.reset() to replace session.cache.clear() seems working fine for me now. Thanks for the help, Lorenzo.
  2. Thanks, Lorenzo I'm sorry but It doesn't work. I tried the session.populate(project, 'notes'), but the result is same as not using the code, just like before when I didn't add cache.clear(). Newly created notes were removed. Seems like the session data is not updated. The code I've changed is like below:
  3. Hi, I was working on a event action script. It is used to collect all notes under one assetVersion and convert them to a doc which will be added to a new note. It works fine at first. But I found that it can not collect new notes which are created after the starting time of the event script. So I think the problem may be the session cache. Then I add a code to clear the session: session.cache.clear() at lunch function. But error shows up: ERROR:ftrack_api.event.hub.EventHub:Error calling subscriber <Subscriber metadata={'id': '723b56730bde4abe81f3c732303f2e9f'} subscription="topic=ftrack.action.launch and data.actionIdentifier=sy.notes-to-docx"> for event <Event {'topic': u'ftrack.action.launch', 'source': {u'id': u'6347029859d2401bb850f5fada92295c', u'user': {u'username': u'chengshun', u'id': u'bcdf57b0-acc6-11e1-a554-f23c91df1211'}}, 'target': u'', 'data': {u'actionIdentifier': u'sy.notes-to-docx', u'selection': [{u'entityId': u'ac013aa4-9065-11ea-bda8-0a58ac1e069e', u'entityType': u'assetversion'}], u'label': u'Notes To Docx'}, 'in_reply_to_event': None, 'id': u'32a6a71deed7415f9e9f9b35277c30ac', 'sent': None}>. Traceback (most recent call last): File "c:\Python27\lib\site-packages\ftrack_api\event\", line 724, in _handle response = subscriber.callback(event) File "D:\git\shenyin_pipeline\ftrack\", line 98, in launch location=server_location File "c:\Python27\lib\site-packages\ftrack_api\", line 1956, in create_component 'FileComponent', path, data, location File "c:\Python27\lib\site-packages\ftrack_api\", line 2025, in _create_component origin_location.add_component(component, path, recursive=False) File "c:\Python27\lib\site-packages\ftrack_api\entity\", line 78, in add_component [component], sources=source, recursive=recursive File "c:\Python27\lib\site-packages\ftrack_api\entity\", line 139, in add_components details=dict(location=self) LocationError: No structure defined for location <Location(ce9b348f-8809-11e3-821c-20c9d081909b)>. And the error comes from the code session.create_component() I use cache.clear() at another event action script to create folders at the studio network storage and it works fine. Seems like only create function will go wrong after cache.clear(). I put the full script below. Need some help, thanks.