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Everything posted by kristin

  1. Hey there! Currently the permission to change a Shot and Task status are lumped under one option: "Can change status of a task" It's important to us for artists to be able to change Task status, but not Shot status, so we'd like separate permission options for each entity type so we can assign the role accordingly. Thanks!
  2. When on the Tasks pane, if you make a change to a Task's name/status/etc, and then click to navigate to a new pane (click the Versions pane, click another shot, etc) there is a popup warning for "Unsaved changes" and whether to Discard or Save and continue. If you're on the Versions pane, making a change and clicking to navigate away doesn't prompt the user with the warning, so they are unaware their changes weren't saved. Would be awesome to have the same warning behavior for Versions!
  3. Hi there! We'd like the ability to add a label or name to a Query filter added to a dashboard or view. Or alternatively, if there was the ability to add a comment to the query text block like this: # this filters ABC shots name like "ABC%" Use case - we have coords that share dashboards/views company wide. When there are multiple Query filters on a view, they want the user to be able to toggle the filters for their own usage. But it can be hard to distinguish what each query is doing if they are involved. Adding a label/name above the query text block - so instead of just "Q
  4. Yup you're right, I hadn't included variant in the discover function. Thank you very much!
  5. Hey there! I'm hoping to get an example/explanation of this Tip on https://help.ftrack.com/developing-with-ftrack/key-concepts/actions I input the same label and set the "variant" attribute on 2 of my actions to different strings, but there are still 2 icons appearing, labeled with the same name. What is the actual outcome of this when done correctly? Is there an example you can provide so I can troubleshoot what I'm doing wrong? Thanks!
  6. Currently the timesheet/time logger views allow you to select a Milestone in the Tasks drop-down if you are assigned to it. Given Milestones don't have "Log time" or "Show logged time" in their More menu, it seems as though this is a bug. If it's not, it would be useful to be able to designate what entities a user may log time to -- Task, Milestone, Shot, etc -- to have more control of timelogs.
  7. We'd like to be able to apply a View across multiple/all projects with the functionality to export as well.
  8. Ended up resolving internally. We had changed our server configurations and as a result, put requests to our media server were failing. Thanks!
  9. Hi there, We're trying to troubleshoot failing Excel, CSV, PDF exports. When exporting a small amount of data, it will add the job to the Jobs list and says Running for about 2 minutes before switching to Failed. I see you can access the Job through the api and see the submission info and status name, but no additional information. We've looked through the logs on our internal ftrack server but can't seem to find any errors to help trace the source of the problem. Do you have any advice as far as where to look or what could be causing the failures? Thanks, Kristin
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