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  1. Today
  2. Hey folks, I just started out working with ftrack so please don't judge for my probably noobish question. I'm trying to set a thumbnail and ftrackreview-mp4 on a task. I already managed to upload an .mp4 and thumbnail to my assetversions but now I want to apply these files to the linked task aswell. I was trying to create a new component on a task but I will receive an error telling me that I can't create components on a Task. Also I have read about setting the Asset Types in the Workflow section of the ftrack settings but I'm kinda lost in that overview since I can't really understand what this Asset Type section is actually doing. Oh and I have to tell you that unfortunately I'm on ftrack_api v1.3.3 and probably not allowed to bump up the version 😕 Any help is much appreciated!
  3. Yesterday
  4. Hi John, You can find information about locations and structure in the following documents: Hope this helps. Regards, Johan
  5. Yes, Daniel is assigned to tasks on "PROJECT". He indeed didn't work on "PROJECT" in April. So I may have misunderstood the use of the User breakdown report. Isn't the intention to show the amount of time worked by every users on the selected project only? Am I missing something here? There is a filter that allows to select only users that have logged time, but this seems to take all projects into account and not to be limited to the selected project.
  6. Hi John, You can also add your vote on our roadmap: Regards, Johan
  7. Last week
  8. Hi Francois, The User breakdown report will show time for accounts that are assigned to tasks on a project. So in your example I assume that Daniel is assigned to tasks on "PROJECT", even though no time has been reported on that project in April? Regards, Johan
  9. Hi, Thanks for sending this in. Looks like an unexpected behaviour. I have reported this to development. Regards, Johan
  10. Hi John, Thanks for sending this in. I have reported this behaviour, so let's see when we can get a fix. Regards, Johan
  11. Hi John, You should be able to override that, see this example: So you can either move the hooks out and fix, or fix them in place. Moving them out, if in a network shared place would also fix for other users. Regards, Johan
  12. Earlier
  13. Hello, Is there any way to customize the file pattern ftrack store the version components? For example currently the pattern for my shot is project_dir/eps/shot/task/version but how do I change it to this form? project_dir/shot/task/version Cheers.
  14. Hello, Sorry if this has been requested before. It looks like the "Generate report" in client review doesn't support unicode (such as Chinese character) atm. Cheers. John
  15. Hi, being able to change task color in the overview would be indeed really useful. We would like to be able to display task using task types color instead of project colors. Right now, the overview is quitte hard to read on a project that contains lots of small tasks.
  16. Hi, Project breakdown and User breakdown or showing different results. The issue is apparently in the User breakdown view. Here is the Project breakdown view for Daniel. Daniel did not work on the project labelled PROJECT in April. Project breakdown is showing correct results. But on the User breakdown view, when only PROJECT is selected, all hours logged by Daniel appears.
  17. Hello, After installing ftrack connect I failed to find applications except Maya. And after some digging work I found it seems that the application searching path is hardcoded to under "C:\"(ftrack-connect/ connect version: 1.1.7/1.1.1). As considerable amount of windows user will install their DLC to "D:\", it would be necessary to have the searching rule customizable. Cheers. John
  18. +1 We have so many projects running at the same time that someone might work on the same task on Monday and Friday, but on a different task the rest of the week. Right now we can't plan accordingly or we need to create multiple tasks to reflect the reality. This feature was requested multiple times by our projects managers and producers.
  19. Hi, Thanks for the feedback. We have made enhancements to this area in the product ftrack Review and these enhancements will also be available in upcoming release of Studio. You should be able to clear pending annotations and remove any attached annotation before posting the note. This is done by pressing the trash can in the annotation toolbar in internal review, in client review press the undo/reset annotation icon. You can find current keyboard shortcuts here: Regards, Johan
  20. Hi Ozen, Thanks for your question. It's not that uncommon that there's a template project in place. So you can simply copy/paste objects from one project to another. As long as the schema for both projects are compliant. Hope this helps! Regards, Johan
  21. Hi Phil, Ok, sorry if I misunderstood. When you look at the Gantt chart you will see the progress of each tasks logged time. In purple, turning to red in case "Worked hours" exceeds "Bid hours". You can also switch to see the status of each tasks by choosing "Progress/Status" in overlays. Hope this helps. Regards, Johan
  22. I receive a lot of Ftrack emails for shots that I look through every morning. But I am never sure what the notes are referring to because it doesn't list the category that the note was made under. Example I had an email for a shot that moved from In Progress to Pending Review, so I clicked the link on the email and then I found out it was for Tracking not for Compositing which is what I am supervising so the email was not for me and I could have dismissed it like dozens of other emails. It would be great if we could get the category listed and it will save me a lot of back and forth.
  23. We’re pleased to announce that ftrack is exhibiting at SIGGRAPH 2019 this 28 July-1 August at the Los Angeles Convention Center. For over 40 years, SIGGRAPH has stood as the world’s largest annual conference on computer graphics. From the latest visual effects and animation technology to VR and game design, SIGGRAPH 2019 offers courses, talks and panels that make for a crash course in the latest research and techniques. Get free entry to SIGGRAPH 2019 We’re also excited to share our free entry code to SIGGRAPH 2019: ftrack19. To register for a free entry pass to the largest computer graphics conference in the world, simply use the code ftrack19 when registering for a “non-member” account. Feel free to share the code with colleagues and friends to gain free entry to SIGGRAPH 2019! We’ll be available for meetings throughout SIGGRAPH 2019. We’d love to meet up to chat about ftrack Studio and ftrack Review and where we’re taking the product next. If you’d like to schedule a meeting with the ftrack team at SIGGRAPH 2019, please get in touch to arrange a time. Learn more about ftrack @ SIGGRAPH
  24. Hi Guys, We would like to create a TEMPLATE project with 1 sequence, 1 character, 1 set and 1 vehicle that could then be used to duplicate into new projects that are started. This would not need to refer or link back to the original template once duplicated and renamed. This would be helpful for us to have all projects start with the same basics and naming conventions. I have talked to our development team and they said this is not possible. Is there a way to make this work that they are not thinking of, or could this be feature added in the future? Thank you!
  25. Invited! Regards, Johan
  26. Hi Julia, This is still of interest, but has not been implemented yet. Regards, Johan
  27. Hi Johan, This widget doesn't really apply. What I'm talking about is more about scheduling and adjusting a schedule based on projections and current progress. The burndown seems to be just another way of seeing how many bid hours are left, as opposed to where we are in relativity to the deadline and how we should be reacting (e.g, larger crew size to reach deadline, on track, etc.) -Phil F
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